Job Description

Reports to:

Senior Specialist, Finance

Department:

Finance

POSITION SUMMARY

The role acts as a key member of the BCN Staffing team, working closely with Staffing, Case Team Managers, and Finance teams. The incumbent will be responsible for maintaining accurate and up-to-date staffing reports for BCN and supporting financial tracking and business operations.

RESPONSIBILITIES & DUTIES

Staffing & Reporting Operations

Manage staffing processes and databases with high accuracy, including data consolidation, cleaning, and ownership of various monthly staffing reports. Maintain and update staffing information from the Insync tracker for BCN offices. Execute staffing, billing, and internal/external feedback surveys in coordination with CoE Leads/Managers, ensuring data validation and adherence to deadlines with minimal oversight.

Analytics & Dashboards

Prepare and publish staffing dashboards; share insights with leadership and highlight anomalies to drive meaningful decisions. Create models to enhance efficiency and identify potential billing leakages based on staffing records. Conduct zero-defect analysis of staffing databases and reports.

Support to Staffing & Finance Teams

Support the staffing team in capturing project-level information and resource allocation. Perform resource mapping at CoE/Team/Manager levels to calculate utilization metrics. Identify gaps in data and coordinate with managers to reconcile and ensure system accuracy. Provide staffing and billing guidance and best practices (BDPs) to business stakeholders. Respond to ad-hoc staffing information requests at both local and global levels.

QUALIFICATIONS

Education & Experience

2-3 years of experience in staffing, resource management, reporting, or data analytics. Graduate/MBA degree with strong academic performance or equivalent education, training, and experience.

Skills & Competencies

Strong MS Excel skills with the ability to manage complex data sets. Experience with BI/reporting tools such as Power BI, Tableau, or Alteryx. Strong interpersonal and communication skills (verbal and written). Excellent organizational and quantitative abilities with strong problem-solving aptitude. Ability to work efficiently in a fast-paced, high-pressure environment while remaining proactive, flexible, and professional. Sound judgment when handling confidential information.

What makes us a great place to work

We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor's Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents..