Job Description

Meet Our Team:

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Software Delivery Excellence Alliance - IDE tribe is one of the most innovative and fastest growing groups at Pega that provides the best in industry DevOps services for Pega engineers. As part of our team, you will work closely with talented engineers and product owners across the globe to continuously integrate and deliver applications and experience the Pega features before they are released to customers.

Picture Yourself at Pega:

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Pega is changing the way the world builds software. Our goal is to be the no. 1 CRM SaaS company in the world. In this role, you'll help us innovate, evaluate, architect, setup, customize, maintain and upgrade the infrastructure & processes for CI/CD of Pega Software Development.


You will expand your skills by working on a portfolio of industry leading technologies and tools spanning AWS, Docker, Kubernetes, GitHub Actions/Webhooks/Custom Apps, Python, YAML, Artifactory, SVN etc. You will be part of a tightly knit, highly energetic team and have many opportunities to make a positive impact and grow in your career

What You'll Do at Pega:

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Assist in

developing, maintaining, and optimizing CI/CD pipelines

using

GitHub Actions

to automate build, test, and deployment processes. Support the

setup, configuration, and troubleshooting

of DevOps tools hosted on-premise and

AWS Cloud and Kubernetes (EKS)

. Help manage

artifact repositories

using

JFrog Artifactory

to improve software delivery efficiency. Contribute to

automating infrastructure

and

CI/CD workflows

using scripting languages like

Python or Shell scripting

Work alongside senior engineers to

deploy and manage containerized applications

using

Docker and Kubernetes

. Monitor and improve

CI/CD pipeline performance and reliability

, leveraging

caching and parallel workflows

. Assist in setting up

observability and monitoring

using tools like

Grafana, Splunk, and AWS CloudWatch

. Troubleshoot and

resolve issues in software builds, deployments, and infrastructure

. Collaborate with

developers, SREs, and stakeholders

to ensure smooth software delivery.

Who You Are:

----------------


A

curious and motivated engineer

eager to learn and grow in the

DevOps and CI/CD automation

space. Passionate about

software delivery

through automation, scalability, and efficiency. A

team player

with strong problem-solving skills, able to collaborate effectively with developers, SREs, and stakeholders. Open to feedback, eager to

learn from experienced engineers

, and proactive in exploring new technologies.

What You've Accomplished:

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1-2 years of hands-on experience in software development or DevOps, with exposure to

CI/CD infrastructure

, pipelines and automation. Familiarity with

GitHub Actions

for automating builds, tests, and deployments. Experience with

AWS Cloud services (EC2, IAM, Lambda, EKS, S3, etc)

and understanding of containerization using Docker. Exposure to

Kubernetes (EKS)

and a willingness to learn more about cloud-native deployment practices. Experience working with

JFrog Artifactory

or other package management tools for artifact storage. Proficiency in

Python, Shell scripting

, or another programming language for automation. Understanding of monitoring and logging tools like

Grafana, Splunk, or AWS CloudWatch

.

Strong troubleshooting skills

, with the ability to diagnose and resolve issues in software delivery pipelines. Basic knowledge of Gradle and Java for build automation /

Kubernetes certifications (CKA/CKAD)

is a plus.

Pega Offers You:

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Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

#LI-DB1

AI in Action -

Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. We may support parts of our recruitment process with automatic processing and, if required by law, you may in such cases have the right to request human intervention, challenge the outcome of such processing and comment on it.

Culture -

At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.



We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.



As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance -

For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations -

If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.