to support the implementation, deployment, and support of
Electronic Medical Record (EMR) and Hospital Management System (HMS)
solutions across healthcare facilities. This role involves close coordination with hospital IT teams, doctors, nurses, billing staff, and internal technical teams to ensure smooth system implementation, data accuracy, and high system availability.
Key ResponsibilitiesEMR / HMS Implementation
Assist in end-to-end implementation of
EMR / HMS software
at hospitals, clinics, and diagnostic centers.
Configure modules such as
Patient Registration, OPD/IPD, Billing, Pharmacy, Laboratory, Radiology, and Reports
.
Support
on-site and remote deployments
during implementation and go-live phases.
Execute data setup, master configuration, and workflow mapping as per hospital processes.
Database & SQL Responsibilities
Write and execute
SQL queries
for:
Patient data validation
Billing and transaction reconciliation
Report verification
Support
data migration
from legacy hospital systems to EMR/HMS platforms.
Work with
MS SQL Server / MySQL / Oracle
databases.
Ensure data accuracy, consistency, and compliance with healthcare standards.
Application Support & Troubleshooting
Provide L2/L3 application support for EMR/HMS systems.
Analyze and resolve issues related to:
Patient records
Billing mismatches
Report inaccuracies
Performance issues
Perform
root cause analysis (RCA)
and coordinate fixes with development teams.
Monitor logs and backend services to ensure system stability.
Testing & Validation
Perform
functional, regression, and UAT testing
for EMR/HMS modules.
Validate clinical workflows and hospital operations before go-live.
Verify fixes, enhancements, and regulatory compliance post-deployment.
Client Interaction & Training
Act as a
technical point of contact
for hospital IT teams and end users.
Train doctors, nurses, front-desk staff, and billing teams on system usage.
Support client demos, workflow walkthroughs, and post-go-live handholding.
Address client queries and ensure high user adoption.
Documentation & Compliance
Prepare and maintain:
Implementation checklists
Configuration documents
User manuals and training materials
Issue and resolution logs
Ensure adherence to healthcare IT compliance and internal quality standards.
Environment & Release Support
Support UAT and Production environments.
Assist with deployments, patches, and configuration updates.
Participate in go-live support, system stabilization, and upgrades.
Required Skills & QualificationsTechnical Skills
Strong SQL knowledge (MS SQL Server / MySQL / Oracle).
Experience in application support or implementation roles.
Understanding of healthcare workflows and hospital operations.
Basic knowledge of reporting tools (Crystal Reports / SSRS preferred).
Familiarity with APIs and backend troubleshooting is a plus.
Functional & Soft Skills
Strong problem-solving and analytical skills.
Excellent communication and hospital client-handling abilities.
Ability to work independently at client sites.
Willingness to travel and support extended go-live periods.
Education & Experience
Bachelor's degree or Diploma in Computer Science / IT / Engineering or equivalent.
1-3 years of experience
in EMR / HMS implementation, hospital IT support, or healthcare software companies.
Candidates from
hospital IT departments
or healthcare software vendors preferred.
Preferred Experience
Experience working with EMR/HMS products such as:
IT Dose, EH NOTE, Easy Solutions, Yarago, Aosta, Sukra Software (or similar)
Hands-on experience in hospital environments is a strong advantage
Job Types: Full-time, Permanent
Pay: ₹500,000.00 - ₹600,000.00 per year
Benefits:
Cell phone reimbursement
Commuter assistance
Health insurance
Internet reimbursement
Provident Fund
Work from home
Language:
Hindi (Required)
Work Location: Hybrid remote in Hyderabad, Telangana
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