Job Description

What you'll be doing:

Developing, maintaining, and customizing ServiceNow applications. Ensuring seamless integration of ServiceNow applications with external systems and aligning them with business objectives. Collaborating with cross-functional teams to deliver high-quality solutions, improve processes, and provide technical support. Analyzing system performance issues and providing corrective actions while identifying root causes. Conducting code reviews to ensure they're up to par with the best industry practices and quality standards. Implementing security policies using ACLs (Access Control Lists), roles, groups, and authentication mechanism. Managing user access to applications and data. Deploying upgrades, testing and migrating existing customizations to new versions, and ensuring the platform stays up to date with the latest ServiceNow releases

What you likely bring:

Bachelor's degree in Computer Science, Information Technology, or other relevant field. 1+ years of experience in ServiceNow development. Proficiency in ServiceNow platform development, including scripting (JavaScript, GlideScript) and ServiceNow APIs. Strong experience with ServiceNow modules (e.g., CSM, ITSM, etc). Familiarity with ServiceNow development tools such as Flow Designer, Studio IDE, and Update Sets. Understanding of ServiceNow architecture, data model, and best practices. Experience with Service Portal design and development. Experience in developing custom applications and integrations with third-party applications. Excellent communication and teamwork skills.

Shift timings

: 2:30pm - 11:30pm IST


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About Epicor

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're

Proactive, Proud, Partners

.

Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses--the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

Health and Wellness:

Comprehensive health and wellness benefits designed to support your overall well-being.

Internal Mobility:

Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

Career Development:

Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

Education Support:

Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.

Inclusive Workplace:

Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

Work-Life Balance:

Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

Global Mobility:

Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-- that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.


We are an equal-opportunity employer.

Recruiter:

Vidya Vardhni