Job Description

RELAXED WORK ENVIRONMENT, DEDICATED TEAM, & GROWING COMPANY Responsible for investigating and defending against cybersecurity incidents such as credential theft phishing attacks, domain abuse, social media impersonations, business email compromise (BEC) attacks, and additional threats to the digital risk landscape. This is an entry-level position for someone passionate and knowledgeable about information and cyber security. WHAT YOU'LL DO

• Monitor internal proprietary detection systems for new attacks and validate malicious threats that are detected.
• Monitor systems for attack reports from our clients and their customers.
• Analyze potential attack vectors and explore resolution options.
• Build relationships with partnering providers and clients alike.
• Collaborate with across multiple teams to better protect and serve our clients.
• Utilize various programs and tools including: DNS tools, WhoIs records, open-source tools, basic scripting (Bash, GO, Python), Linux, and more!

QUALIFICATIONS

• Relevant education or experience relating to the IT industry is preferred
• Knowledge of Internet innerworkings such as IP subnetting, DNS, zone files, TLDs, HTTP, SMTP, etc.
• Knowledge of common internet attacks to include various types of fraud, social engineering, and scams across different channels (including social media and mobile channels)
• Ability to apply analytical concepts for solving complex problems
• Ability to work well as part of a team
• Excellent communication skills across verbal, written, and electronic communication channels
• Self-motivated and passionate toward delighting our clients
• Able to work with remote-based team members
• Basic understanding of Unix/Linux command line

HelpSystems is passionate about making life easier for modern organizations and improving the lives of our customers. As a seven-time Star Tribune Top Workplace we are dedicated to making our employees happy by offering great benefits, fun company culture, and transparency from our leadership team. When working at HelpSystems you will have the opportunity for an upbeat office environment with A LOT of perks, such as professional development, equity program, employee recognition programs, and more! Check out our website to learn more about HelpSystems and apply by visiting our Careers page. We encourage you to check out our Glassdoor page as well. As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.