Job Description

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.



By taking the complexity out of the financial workflows-including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Data & Insights:

Analyze retention trends, churn risks, and expansion opportunities using tools like Excel, SQL, and BI platforms.

Reporting & Visualization:

Build and maintain dashboards to track key client retention metrics. Prepare executive-ready reports with clear insights and recommendations.

Strategic Execution:

Work with Customer Success, Sales, and Ops teams to implement retention initiatives and track their impact.

Cross-Functional Coordination:

Collaborate with internal teams to ensure seamless execution of initiatives aimed at improving NRR.

Presentation & Storytelling:

Create compelling decks that translate data insights into actionable strategies.

What We're Looking For

1-4 years of experience in

Revenue Ops, CS Ops, Growth Analytics, or Business Intelligence

. Strong proficiency in

Excel/Google Sheets

; experience with

SQL and BI tools

is a plus. Hands-on experience in

reporting, data visualization, and dashboarding

. Ability to

execute strategic initiatives

and coordinate cross-functional projects. Excellent communication skills with the ability to present insights clearly and persuasively.

Bonus Points

Experience in a

B2B SaaS or Tech environment

. Knowledge of

NRR, churn analysis, and customer lifecycle metrics

.


#LI-Onsite

#LI-PB1

The Payoneer Ways of Working

Act as our customer's partner on the inside

Learning what they need and creating what will help them go further.

Continuously improve

Always striving for a higher standard than our last.

Do it. Own it.

Being fearlessly accountable in everything we do.

Build each other up

Helping each other grow, as professionals and people.



If this sounds like a business, a community, and a mission you want to be part of, click now to apply.



We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.