Job Description

At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.

EM_Retain Administrator_Associate
Job Summary:
The successful candidate would be required to work in collaboration with Assistant Manager/Team Lead/POC to provide administrative support and ensure customer satisfaction.
Provide operation support for various administrative projects including but not limited - mailbox management, managing databases, creation and release of periodic reports, work MS-excel reporting, Content Management, web-based publication support, working on dashboard creations and data analysis.
Manage day-to-day administrative issues and communicating appropriately to the Team Lead or POC.
Knowledge and Skills Requirements:
The role requires someone who can manage a number of concurrent activities, with strong multi-tasking, prioritization, organizational and time management skills.

• Very good understanding of business functions and operations
• Ability to prioritize and co-ordinate with multiple people on various variables
• Ability to liaise with POC's in different regions/offices and work as a team
• Demonstrated proficiency and experience in MS Office Suite especially in Excel
• Flexible with working hours
• Observant with an eye for detail
• Ability to make sound decisions fast
• Methodical and systematic approach
• Analytical and problem-solving ability
• High energy level, confident and assertive
• Solid research and analytical skills

The ability to simplify complex analytical issues and communicate them to a variety of audiences.

• Strong interpersonal skills
• Excellent written and oral communication skills in English language
• Excellent critical thinking skills to decipher the complex business requirements
• Strong presentational skills; ability to clearly communicate complex messages to a variety of audiences
• Possess high standard of integrity
• The ability to work and team effectively with clients and other management personnel

Job Requirements:
Education:

• Graduate in related discipline

Experience:

• 6 months to 2 Years in /BPO services/Project Co-Ordination.
• Experience in multiple systems and applications
• Prior work experience in a large professional services or financial services company
• Experience working with clients from different countries (Desirable)
• Experience working in a business where the primary spoken language is English

EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Skills Required