Job Description

Job descriptionSome careers open more doors than others.If you\xe2\x80\x99re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Business BankingThrough Business Banking our global network offers comprehensive support and services to businesses in the SME market. From expanding overseas to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Product Specialists provides a range of end-to end solutions designed to help small and large businesses reach their potential.Job IntroductionWe are looking for professional who will handle the service related queries for portfolio clientsPrincipal ResponsibilitiesProviding excellent service to the BB Customers by managing their Transactional, AC Servicing and HSBC NET set up, Trade net requirements and all other service requirements of the Transaction banking & lending customers post account opening.Managing regulatory submission, deadlines, communication, recording and managing internal Complaint management procedures, policies with regard to Client servicing and banking servicing needs.Liaising with the internal product partners, operations and stake holders for executing the Customer servicing and Transactional requirements. Key to be part of Digital migration of customers from manual mode.Managing the client expectation and servicing with customer centricity is the key responsibility.Adhering to the all internal process, procedure, SOP and Compliance guidelines applicable to the above role.RequirementsMinimum Graduation or as required for the role, whichever is higherUseful LinksLink to Careers Site: ClickYou\xe2\x80\x99ll achieve more once you join HSBC.HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.Issued by The Hongkong and Shanghai Banking Corporation Limited, India

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