Job Description

Location: Chennai, Tamil Nadu, India
Job ID: R0085974
Date Posted: 2025-05-07
Company Name: HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED
Profession (Job Category): Engineering & Science
Job Schedule: Full time
Remote: No
:
About the Company:
The Hitachi Energy India Operations Center (INOPC) houses over 3,000 energy transition technologists in three locations from grid automation, transformers, high voltage products, grid integration and service businesses. Spread over 3,00,000 sq feet, with nearly 50,000 sq feet of dedicated lab space, the center brings under one roof diverse engineering capability that has been built over the years, fostering collaboration to advance the worlds energy system to be more sustainable, flexible and secure. INOPC supports Hitachi Energy units across 40+ countries to deliver projects in 80+ countries.
We are technology leaders at the forefront of evolving the worlds future energy system. The rising energy consumption with changing lifestyles and rapid urbanization, is driving the need for affordable, reliable and sustainable energy. Our innovative technologies help to make the energy system more resilient, secure and safe.
Electricity will be the backbone of the carbon-neutral future and together, with customers and partners, we are co-creating solutions that are helping to accelerate the energy transition. Customers count on our technologies to help them to integrate huge volumes of renewable energy into the worlds grids and manage increasing levels of complexity; and our technologies are also instrumental to the electrification of transportation, industry and smart life sectors. The center equally focuses on catering to grow complexity in domestic and international grids and is a key lever for Hitachi Energys growth globally.
The opportunity:
Act as single point of contact for Handling Synergi cases (before REIWA) and the SE Service Q notifications follow up (After REIWA) on issues and closure, Q cost analysis, Process Flow and Value stream mapping.
How youll make an impact:
Creating and follow up Synergi cases. After REIWA --
Check all new Quality notification on data quality and support QM creator in maintaining in Q notifications and Q orders inclusive of cost reflections and allocations.
Following up on issues identified in Q circle (to be implemented in SE) in terms of sustainably to be solved and support on methods.
Checking and verifying data on project handover to Service and internal project closures.
Supporting COPQ reporting process. Creating Q info records. Analysis on Q costs.
Creating and draw Adonis processes for all teams not having BPM in Service. Methodical Review for Adonis processes.
Living Hitachi Energys core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your Background:
Bachelors degree in Engineering (Electrical /Mechanical).
Experience in Quality roles and exposure to Customer complaints handling and Service handling process.
Proficient in understanding Quality processes and concepts. Prior relevant Industry experience, knowledge of Quality Management and concepts
Proficient in MS-Office, Power BI or any other Business Intelligence tool. Self-motivated, willingness to take up and lead new challenges.
Excellent English verbal and written communication skills. Strong problem-solving techniques and tools using L6S approach.
Ability to work out of offshore/remote locations. Agile response to the changing Business requirements
Stakeholder Management through continuous interaction with Business Leaders and Partners across the globe.
Proficiency in both spoken & written English language is required.
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.