Here you are in the earlier stages of what could be a deeply rewarding career. You have the potential, the energy and the aspiration to take on meaningful challenges and make a difference. Now, let\'s talk about what you can do with our leading, global health care organization. UnitedHealth Group is driving even higher levels of sophistication in how provider networks are formed and operate. The goal is to improve quality of service while exploring new ways to manage costs. Here\'s where you come in. You\'ll use your knowledge of insurance claims and customer service to help create strong relationships with the providers in our networks. As you do, you\'ll discover the resources, backing and opportunities that you\'d expect from a Fortune 6 leader.
Primary Responsibilities

• Assist in end-to-end provider claims and help enhance call quality
• Assist in the design and implementation of programs that build/nurture positive relationships between the health plan, providers and practice managers
• Support development and management of provider networks
• Help implement training and development of external providers through education programs
• Identify gaps in network composition and services to assist network contracting and development teams

Ready to step to the challenge? We\'ll call on you to help develop policies and procedures and explore novel solutions for issues and challenges. You\'ll ensure that contracted rates and reimbursement policies are applied accurately while supporting and reviewing claim disputes, verifying pricing and determining errors/gaps.

Required Qualifications

• High school diploma or equivalent work experience
• 1+ years of managed care or medical insurance experience
• 1+ years experience in a claims, customer service or provider support role
• Proven verbal communication skills including telephone etiquette
• Proficiency with MS programs including Excel and Word

The health system is moving ahead. You can too as you help us build new levels of provider network performance. Join us. Learn more about how you can start doing your life\'s best work.SM

Optum, a part of the UnitedHealth Group family of businesses, continues to evolve and make a bigger impact through its extensive expertise in combining technology, data and people to create novel health care solutions and services across the globe. OptumServe is following suit by creating and delivering care that meets the health needs of active duty service members, veterans and their families. We\'re partnering with federal and state government agencies to meet the readiness and health needs of active duty military members and veterans by providing preventive health screenings and assessments to ensure that troops are ready to answer the call of duty. For those who want to intensify their impact in a career that brings together challenge, learning and growth, OptumServe is the right place to do your life\'s best work.SM
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.