Job Description

ROLE PURPOSE
The Associate Project Manager is responsible for the planning, execution and completion of projects considering budget, timelines, resources and task management. The Associate Project Manager will communicate in a transparent and timely manner with the assigned Signant Health clients and internal stakeholders. He/she will identify project risks and ensure timely resolution while reporting out on project status with the appropriate internal and external stakeholders.
This role requires problem-solving skills, ability to motivate within a result-oriented team, and is able to build trust-based relationships with stakeholders.
KEY ACCOUNTABILITIES - Function * Works across all phases of each assigned project, including project plan and client deliverables.

• Can be assigned multiple projects concurrently, maintaining project schedule and quality deliverables in a dynamic environment.
• Coordinate with other Global Project Management personnel as well as Global Technical Delivery resources to ensure the timely and quality preparation of project deliverables based on assigned scope-of-services.
• Oversee development and approval of study materials.
• Ensure all project deliverables are of high quality and exceed client's expectations in compliance with Quality Management governance procedures.
• Coordinates study status and risks with project sponsors.
• Reviews assigned resources and tasks to ensure all logistics, materials and technologies necessary as defined by scope-of-services.
• Coordinate with project sponsors to ensure all project expectations are met.
• Produce internal and external project status reports (e.g., weekly, interim, final, etc.).
• Facilitate new Change Order creation and socialization for assigned projects in cooperation with Business Development Operations.
• Facilitate positive relationships within assigned client accounts including routine written, telephone and face-to-face communication.

KEY ACCOUNTABILITIES - Role * As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

• Responsible for compliance with Company Procedures in support of client deliverables
• Recognize, exemplify and adherence to the company values which centre around our commitment to People, Clients, and performance

DECISION MAKING AND INFLUENCE * Demonstrated ability to lead projects through influence

• Capable of weighing risks and making decisions that align with Signant values and strategy
• Facilitate customer escalations effectively, with follow up and closure

KNOWLEDGE, SKILLS & ATTRIBUTES
Essential:

• Three to five years of professional experience
• Experience with work plans, project budgets, invoicing, resource allocation and deliverable management
• College degree (B.S., B.A.)/University Degree for EU candidates or equivalent years of experience.
• Demonstrated analytical, organizational, creative problem solving and structured communication skills
• Strong client and vendor relationship skills
• Demonstrated experience in career development and team management
• Ability to travel for business (overnight trips each month are expected)
• Demonstrated proficiency with computers, especially Microsoft Office (Excel, PowerPoint, Word, Access)
• Fluency in English (will be required to write, speak and understand English to conduct day-to day business)
• Ability to manage own time proactively identify prioritized tasks
• Entrepreneurial spirit, drive and work ethic
• Focus on attention to detail

Desirable:

• One to two years of project management experience
• Background in Pharmaceutical, Medical education and/or CRO
• Experience of clinical trials/pharmaceutical industry/life sciences
• Ability to travel for business trips (overnight business trips could be expected quarterly)
• Experience/understanding of the clinical research environment and GCP principles is preferred

Skills Required