Job Description

:You are a strategic thinker passionate about driving solutions in \xe2\x80\x9cProgram and Project Management \xe2\x80\x9d. You have found the right teamAs a Project Management Professional in our Wholesale KYC Operations (WKO) team, you will play a crucial role in defining, refining, and delivering our set goals. You will be part of a global team that ensures the successful design and execution of high-priority efficiency and regulatory efforts. This role provides an opportunity to implement solutions to complex problems, manage the delivery of cutting-edge processes, and enable the firm to operate with maximum efficiency in compliance with regulations.In this role you will work closely with senior leadership to problem solve and drive execution and implementation of strategic regulatory initiatives. It necessitates excellent communication across diverse stakeholder groups, a can-do attitude and a thirst for knowledge.You will collaborate with a variety of internal clients and subject matter experts at every level of the organization and solicit and validate views from senior leaders and executives, and support business unit managers.Job Responsibilities

• Lead meetings and presentations, at the operational and project level; work with program management to help prioritise work across impacted areas.
• Manage appropriately sized project work streams, produce, and maintain project plans, business requirements and adoption plans.
• Identify and influence the key stakeholders required to deliver the project work. Act as an escalation point for wider stakeholder issues to make all parties aware of overall project impact, facilitating management decisions at the earliest opportunity.
• Ensure all stakeholders are aware and appraised of key developments; maintain living, evolving, documentation to ensure there is clarity of both the current status and next steps. Provide continuous feedback on plan status; ensure information is shared, issues escalated and addressed timely.
• Facilitate and actively partake in requirement walkthroughs with SMEs and key business users, obtain, review, and understand project requirements so that you can effectively lead the project, assess risks and issues, actively help solve problems that may arise, and ensure robust solutions are delivered to meet the specified business requirements.
• Grow understanding of the business, end to end onboarding process and stakeholder environment in order to actively shape the operating model and challenge assumptions.
• Identify, document, and communicate risks and dependencies affecting deliveries; drive their resolution. Actively identify, manage & escalate Risks, Issues & Dependencies, whilst continuing to own mitigation.
• Demonstrate effective controls around the introduction of change and or process improvements. Follow the prescribed WKO Change Management process.
• Deliver process change to an agreed plan in a controlled manner, with alignment to milestones where required.
• Identify opportunities to improve and streamline Governance and Control activities and then drive through changes to implement those changes.

Required qualifications, capabilities and skills

• Understanding of project requirements, project delivery process, business analysis, testing success factors, and implementation guidelines.
• Solid communication skills, written, verbal & visualization, coupled with the ability to communicate appropriately at all levels of the organization, influence others & gain consensus.
• Have great attention to detail, a naturally inquisitive approach to problem solving, and a very high-quality bar.
• Ability to be flexible, work to tight deadlines and prioritise work.
• Ability to work with large data sets and establish trends to form and validate process decisions.
• Solid PC skills in Microsoft Office (Word, Excel, PowerPoint).
• Understanding the KYC processes and associated KYC systems .
• Flexible work hours in support of a global support model
• Bachelor\'s degree or equivalent, professional project management certification (e.g., PRINCE 2) or equivalent work experience with minimum 7years of experience.

About Us:JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.About the Team:Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.Operations teams develop and manage innovative, secure service solutions to meet clients\' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

JPMorgan Chase