Job Description

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We&rsquore harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we&rsquore calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better. We are inviting applications for the role of BA, Product Technician Responsibilities . Import, process, validate and edit data transmitted from the Field organization. . Create and validate accurate and timely reports, data and invoices and distribute as per project specifications. . Meet all customer and internal deadlines. . Track and report on the status of projects in production. . Utilize tools to process data based on specific customer requirements. . Adhere to quality assurance standards. . Follow standard procedures, and processes including the use of required checklists. . When required, provide telephone support for the field personnel and customers. . Maintain and update various databases that support projects. . Track and report time spent on various projects and customers. . Contribute to other projects, plans and teams not specifically noted above, to achieve the goals of the Company. . Be trained on other team tasks to provide support and transition within the Delivery Group as needed Qualifications we seek in you! Minimum qualifications . Ability to learn processes, procedures and software independently and quickly. . Demonstrated knowledge of Microsoft computer software to include Access, Excel and Word. . Highly organized and detail oriented. . Must understand the concept of databases. . Knowledge of GIS a plus but not required. . Excellent oral and written communication skills. . Ability to handle multiple projects simultaneously. . Must be willing and able to work independently and as a member of a team . Commitment to supporting all Company policies Preferred qualifications . Willingness to work varied hours whenever necessary to achieve the desired results. . Must maintain a satisfactory attendance record. . Embrace core values of the Company. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

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