Job Description

Job Title: Associate Product Manager
Are you a data-driven, detail-oriented professional with 2+ years of experience in product management and analytics? Swivl is looking for an Associate Product Manager to join our fast-growing team in Bangalore. If you're passionate about optimizing user experiences, leveraging data for product innovation, and working in a high-impact role, this is an exciting opportunity to make a difference!
About Us
At Swivl, we are revolutionizing the Field Service Management (FSM) industry for small and midsize businesses (SMBs). Our powerful FSM platform helps businesses in plumbing, electrical, landscaping, roofing, and other service industries streamline operations and maximize profitability. With nearly a decade of real-world validation, we are now scaling our technology, enhancing our UI/UX, and introducing new innovations to disrupt the FSM landscape.
Key Responsibilities

• Own the product lifecycle: Define, prioritize, and deliver features that align with our vision and market needs.
• Deeply understand the user: Collaborate with customers, sales, support, and research teams to identify pain points and translate them into product opportunities.
• Drive discovery and delivery: Lead product discovery efforts, including user interviews, competitor analysis, and prototype validation. Translate findings into actionable requirements.
• Create clear specs: Write detailed product requirements (PRDs), including user stories, workflows, edge cases, and permission logic.
• Collaborate cross-functionally: Work closely with Design, Engineering, and GTM teams to ensure smooth and timely delivery of features.
• Measure success: Define KPIs and success metrics for product features. Analyze usage data to inform future iterations.
• Champion the roadmap: Contribute to Swivl's product strategy and maintain a customer-first roadmap aligned with business goals.
• Product Performance Analysis: Monitor and analyze key metrics such as product usage, engagement, retention, and overall effectiveness to provide valuable insights on performance.
• Competitor & Market Research: Conduct in-depth research to stay ahead of market trends and competitor products, identifying opportunities for product enhancements and differentiation.
• Data-Driven Insights & Recommendations: Present actionable insights to stakeholders based on comprehensive data analysis, providing evidence-backed recommendations for product improvements.
• Experimentation & A/B Testing: Lead efforts to design, implement, and analyze experiments and A/B tests to evaluate the effectiveness of new features and optimize existing ones.

Required Skills

• 2+ years of experience in product management, preferably in B2B SaaS
• Strong understanding of field service workflows (CRM, scheduling, estimating, invoicing, etc.) or a passion to learn them quickly.
• Ability to write detailed product specs and user stories with edge case and permission handling.
• Proven ability to deliver impactful products with strong ownership.
• Experience in product analysis, data analysis, or a similar data-driven role, with a strong understanding of product metrics.
• Familiarity with AI/ML-powered features and exposure to ERP, FSM, or vertical SaaS platform.
• Exceptional problem-solving and analytical skills, with the ability to distill complex data into actionable insights
• Technical fluency or ability to work closely with engineers on API/integration-heavy projects.
• Excellent communication skills and the ability to collaborate across teams.

What We Offer

• A dynamic, fast-paced environment where you'll work on high-impact projects from day one.
• Growth opportunities in a product-driven, technology-focused company.
• Exposure to cutting-edge technologies and the opportunity to shape the future of FSM software.
• A chance to be part of a mission-driven team that values innovation, ownership, and problem-solving.

If you're passionate about building great products, optimizing user experiences, and making data-driven decisions, we'd love to hear from you!
Apply Now!
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