Associate Process Manager

Year    Pune, Maharashtra, India

Job Description


JOB DESCRIPTION The candidate will be a SME and act as consultant and developer for a client facing role. The following are key areas where the candidate is supposed to work on. Client Solution: Work with client to understand requirements from a campaign operations perspective and structure solutions that address the needs. This involves working with client to identify the requirements, documenting the challenges, mapping requirements to HubSpot capabilities/solutions, creating a custom solution, and presenting to the client. Campaign development: Build email templates using HTML/CSS. Create workflows in HubSpot, basis logic shared by the client. APM Roles and Responsibilities- 4+ years of experience on HubSpot (Contacts, Marketing, Campaigns, Reports) Should have the knowledge of building journeys/flows Ability to analyze the campaign requirements and suggest the type of campaigns & workflows to be used Needs to understand the database structure in order to come up with exception handling for dynamic content campaigns Good working knowledge of HTML, CSS, SQL, Media Query 2-3 years of responsive HTML coding experience Should have the knowledge of building block based designs Ability to work in a high-energy, quickly changing, and demanding environment Should have excellent communication skills and be able to interface directly with client and higher management. Should have excellent presentation skills and should be able to clearly communicate ideas, thoughts, and strategies. Hands-on experience with HubSpot integration with third party platforms (Native and API integrations) Ideal candidate should be a Certified HubSpot expert Technical skills: Should have hands-on experience in managing campaign development and consulting across channels preferably in an end user organization. Should have proven track record of delivering ROI through successful digital campaigns Should have excellent handle on end-to-end campaign operations and workflows. Experience of working through the entire campaign lifecycle on multiple campaigns is expected. Should have experience of working with different stakeholders across the entire campaign lifecycle. This involves internal and external stakeholders. Should have good understanding of campaign performance metrics and success parameters Should be aware of various compliance related requirements of digital campaigns e.g. anti-spam laws, restrictions on 3 rd party cookies etc. ABOUT THE TEAM eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world\'s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India\'s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. eClerx Digital is the trusted partner of choice to the world\'s largest global brands for creative production, eCommerce/web operations, and analytics & insight services. We improve profitability for their digital businesses. Using the Follow the Sun delivery model, our team of 3,000+ full-time digital delivery employees - at our five productions hubs in Mumbai, Pune, Chandigarh, Verona, and Phuket - applies deep digital expertise to support the most demanding global clients effectively. eClerx Digital\'s innovative delivery model drives the \'metrics that matter\' for our clients: improved acquisition, conversion and retention, and overall lifetime value of your customer 24/7/365.

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Job Detail

  • Job Id
    JD3275813
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pune, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year