Associate Process Manager

Year    Pune, Maharashtra, India

Job Description


JOB DESCRIPTION What will you do The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. What are your Key Responsibilities Will be a part of operations team working on marketing operations business. Need to work as an independent resource / individual contributor while still being part of larger marketing automation cluster and bring synergies Daily hands on campaign execution (segmentation, list pulls, query build) using SQL/Python on Jupyter Notebook. Conduct extensive quality audits on segments in Python. Interact with client stakeholders for validation Ability to build or update existing classes, functions or packages in Python based on changing business needs Ability to liaise with the client on new business requirements and provide recommendations on the best possible method to achieve the desired results Creating campaign performance reports on a weekly/monthly basis using data from Python and Teradata. Extensive client communication, project management and problem solving. Should be able to create detailed documentation and process flows to reflect / capture ongoing projects. What Skills you should have Excellent written and verbal communication skills Knowledge on SQL. Good to have knowledge on Python and Google Cloud Platform. MS Office, esp. strong proficiency with MS Excel and PPT If this sounds like you then you are our kind of person You have completed a Bachelor\'s degree in Computer Science, IT. ABOUT THE TEAM eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world\'s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India\'s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. eClerx Digital is the trusted partner of choice to the world\'s largest global brands for creative production, eCommerce/web operations, and analytics & insight services. We improve profitability for their digital businesses. Using the Follow the Sun delivery model, our team of 3,000+ full-time digital delivery employees - at our five productions hubs in Mumbai, Pune, Chandigarh, Verona, and Phuket - applies deep digital expertise to support the most demanding global clients effectively. eClerx Digital\'s innovative delivery model drives the \'metrics that matter\' for our clients: improved acquisition, conversion and retention, and overall lifetime value of your customer 24/7/365.

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Job Detail

  • Job Id
    JD3183897
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pune, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year