Job Description

As an Associate Process Manager in the ERG (Employee resource group) Enablement team, you will play a critical role in supporting the execution of (ERG) initiatives for communities like Talent & Arts, Sports and Travel etc . You will work closely with ERG leads, internal stakeholders, and cross-functional teams to ensure smooth operations, impactful programming, and inclusive engagement across the organization.

Key Responsibilities

Program Execution & Operations

Support the planning and execution of ERG-led events, campaigns, and cultural moments throughout the year. Coordinate logistics including venue booking, vendor management, communications, and budget tracking. Maintain ERG calendars and ensure alignment across groups to avoid overlaps and foster collaboration.

ERG Support & Enablement

Assist ERG leads in operational tasks such as setting up meetings, tracking goals, and managing documentation. Help implement ERG charters, role definitions, and reporting templates. Provide administrative support for onboarding new ERGs and volunteers.

Community Engagement

Promote inclusive participation by supporting outreach efforts across departments and levels. Help organize community-building activities and feedback sessions. Maintain ERG member databases and engagement trackers.

Communications & Storytelling

Draft internal communications, event promotions, and intranet content to spotlight ERG efforts. Collaborate with internal comms to amplify ERG stories and milestones. Manage content repositories and photo/video archives from ERG events.

Data & Impact Tracking

Collect and analyze participation data, feedback, and engagement metrics. Prepare monthly dashboards and reports for HR and leadership. Support recognition efforts for ERG volunteers and contributors.

Qualifications

4+ years of experience in program coordination or event management roles. Strong organizational and communication skills. Experience with event planning, stakeholder management, and data reporting. * Passion for inclusion, diversity, and community building.