Job Description

Date: Sep 1, 2022

Job Requisition Id: 45882

Job Category: Digital

Location: Hyderabad, Telangana, IN


We are looking forward to hire an “Associate Practice Manager ” who thrives on challenges and desires to make a real difference in the business world. With an environment of extraordinary innovation and unprecedented growth, this is an exciting opportunity for a self-starter who enjoys working in a fast-paced, quality-oriented, and team environment.
What you should have?

• Should have experience in a resource management role - size 200+
• Should be conversant with Microsoft product portfolio – Azure Infrastructure, Azure Applications, Modern Office, Microsoft Dynamics, Data and Analytical services and AI/ML
• Excellent communication skills, and attitude to get things done, and willingness to work in a high-growth environment
• Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Willing to travel – as much required

• For all key accounts, understand the customer’s business, business strategy, Account planning, and industry direction and manage a long-term, sustainable resource portfolio to help Microsoft Business grow within these accounts.
• Non-Key Accounts – Cultivate strong relationships with delivery leadership to plan and forecast resource needs and draw a blueprint to maintain the delivery pool of resources
• Understand sales opportunities, proactively identify ways and means to have the right resources
• Meet with customers to discuss their evolving needs and to assess the quality of the Company’s relationship with them
• Own Resource fulfillment metrics for Microsoft unit
• Manage a team of resource managers
• As a thought leader effectively communicate the Microsoft business units’ goals to every level and align their performance
• Work with Architect’s team to identify quarterly learning goals and implement them across all levels
• Own the Microsoft competency certification goals and drive the team members to meet the goals
• Establish continuous communication (bi-directional) with the team members
• Prepare and implement the mentoring framework at all levels to align the team members' aspiration goals with the Microsoft unit and Yash’s goals
• Be the champion of performance management by metrics to identify the right talent for rightful compensation and benefits
• People retention by proactive scanning of the people's risks, working with the “high-risk” employees, and retain
• Be on top of industry people's compensation and benefits and work with HR teams to influence course correction to our policies. Leadership and Process Excellence
• Act as a thought leader in defining success criteria and understanding the business needs of customers in an ever-changing business environment. Contribute to and leads strategic plans and documents
• Partner with diverse teams of Account managers, external vendors, Talent Acquisition, and Resource fulfillment teams
• Establish collaborative relationships and maintain close communication with the senior management team, as well as with other key internal stakeholders to identify potential opportunities and ensure alignment on current projects
• Implement a strategic business and commercial plan that helps Yash to customer base and ensure its strong presence
• Communicate effectively with Microsoft points of contact on Yash’s Microsoft services, solutions, and unique value proposition. Work with Microsoft technical specialists to build new-age practices
• Disrupt the mindset of employees, and internal teams by bringing innovative ideas that showcase the case value of Microsoft’s products value proposition for digitalization