Job Description

Register walk-in, appointment, and referral patients accurately in the HIS. Generate and explain consultation, investigation, and pharmacy bills. Collect payments (cash, card, UPI, insurance co-payments) and reconcile daily collections. Coordinate with diagnostic departments (lab, radiology) for order entry and report tracking. Assist patients with queries regarding OP billing and procedures Open and maintain accurate patient files upon admission with relevant billing categories (self-pay, corporate, TPA, etc.). Ensure timely and correct posting of services, procedures, doctor visits, and investigations. Track bed charges, shifts, and room upgrades and apply charges accordingly. Generate interim and final bills with complete verification. Liaise with nurses, consultants, and pharmacy for documentation and billable entries. Pre-authorisation form coordination: Collect, verify, and submit necessary documents to TPA/insurance desk. Follow-up on approvals, queries, and enhancements with the insurance company. Guide patients on insurance coverage, exclusions, and balance payments (if any). Coordinate discharge formalities including final authorization and billing closure. Update and maintain insurance logs, denial records, and claim status. Ensure patient records and billing data are updated and stored per hospital policy. Maintain confidentiality and patient data integrity. Escalate system or service errors to supervisors promptly
Job Type: Full-time

Pay: ₹22,900.00 - ₹25,000.00 per month

Benefits:

Health insurance Provident Fund
Ability to commute/relocate:

Yelahanka, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Experience:

Hospital Billing & Insurance: 1 year (Required)
Language:

English & Kannada (Required)
Shift availability:

Day Shift (Required) Night Shift (Required) Overnight Shift (Required)
Work Location: In person