We are looking for a proactive and empathetic associate to promote the Filo app among students in underdeveloped regions. The role involves engaging with students/parents via phone calls, explaining the app's benefits, guiding them on how to ask academic questions, and providing support to resolve any issues they may face.
Key Responsibilities:
? Make direct outreach calls to students/parents in underdeveloped regions to promote the Filo
app.
? Explain the features and benefits of the app and guide students on how to ask academic
questions.
? Troubleshoot and resolve any basic technical or usage issues reported by students.
? Ensure high levels of empathy, patience, and clarity in every student interaction.
? Create and implement strategies to improve app adoption and student satisfaction.
Requirements:
? Excellent verbal communication skills
? Strong problem-solving, and motivational skills.
? Ability to engage empathetically with students from diverse backgrounds.
? Proficient with basic mobile and web applications.
? Passion for education and a desire to make a meaningful impact in students lives.
? Bachelor's degree.
? 0-1 year prior experience working with NGOs, government schools, or EdTech platforms is plus
? 6 working days in a week from office only (Monday to Saturday)
? 10am to 7pm office hours
? Location: Sector-32, Gurugram
What We Offer:
? A chance to be part of a mission-driven team transforming education access.
? Competitive salary
? Growth opportunities in a rapidly expanding startup.
? Supportive and inclusive team culture.
Job Types: Full-time, Permanent, Fresher
Pay: From ?25,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Provident Fund
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.