, IndiaJob Family Group: Information Technology (IT)Worker Type: RegularPosting Start Date: May 21, 2025Business unit: Shell plc CIOExperience Level: Early Careers:The Business Assist Desk Team is responsible for delivering application and business workflow support services to the Upstream Business of Shell, as part of support services provided by the Project & Technology, Upstream, Integrated Gas and Renewable Energy Solutions IT Operations.In term of geographical distribution, the team supports all regions (Asia, Europe, Middle East and Americas). The team consists of 6 members covering Anaplan & Palantir applications.Whats the RoleAs an Associate Ops Engineer P1 & Anaplan, youre responsible for providing 24x5 support for Planning One and Anaplan application in accordance with agreed service levels. The main activities involve Investigating & providing solution to end user, Logging and tracking call tickets/incident tickets, modeling, enhancements and as well as having the ability to address Planning One, Anaplan application enquiries or issues, perform complete Run & Maintain activities for Anaplan.What youll be doing
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