Job Description

About this role:

Wells Fargo is seeking a Associate Operations Processor. Wells Fargo is seeking candidates who can Perform Research and resolution of exceptions arising out of check processing errors such as encoding errors, misreads, listing errors, posted twice, etc. Additionally, the team processes errors / images that are illegible or bad, also called as non-conforming images. Provides research and resolution of bank-to-bank transaction errors, Wholesale customer adjustments, over-the-counter retail customer deposit disputes and missing work. Team researches and resolves errors that occur during processing of checks through internal departments or from other banks.

In this role, you will:

Perform general clerical operations tasks that are routine in nature Receive, log, batch, and distribute work File, photocopy, and answer phones Prepare and distribute incoming and outgoing mail Regularly receive direction from supervisor and escalate questions and issues to more experienced roles Work under close supervision following established procedures

Required Qualifications:

6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualification:

The Adjustments group is searching for three high-energy candidates to join our research team. The research team performs a variety of operational tasks for a moderately complex to complex process. Team members take accountability for entire process from receipt of work to resolution and closure. Duties include receiving and reviewing incoming work, contacting appropriate external and internal resources as needed; resolving complex internal store customer issues using multiple resources and records and reports; preparing, editing and distributing specialized and/or complex documents. Team members will work under general supervision following established procedures exercising some judgment within guidelines. University degree in Business or related discipline. Commerce background/MBA only Strong analytical skills. Able to multi-task to accomplish tasks effectively. Able to interpret the documents or the requests received Strong verbal & written communication skills Attention to detail Excellent data entry skills Good Math, reconciliation and accounts skills Ability to work quickly & accurately while maintaining acceptable standards of workmanship Quick learner with the ability to retain high volume of information Ability to recognize and escalate any discrepancies identified or noticed while processing. Highly motivated with strong organizational and analytical skills and attention to detail. Flexibility to work different shifts and to work overtime Ability to succeed in a team environment. Ability to learn quickly and transfer knowledge. General understanding of the reconciliation concepts.

Posting End Date:

20 Jul 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.



Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.



Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.



b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.