Job Description

Job Requirements
Role/ Job Title Operations Officer Central Operations
Function/ Department Retail Banking Operations
Job Purpose:
The role holder has the responsibility to manage the daily activities of central operations of the bank. The role holder is expected to assist in making policy and strategic decisions, as well as the development and implementation of operational policies and procedures. It includes assisting our Human Resources team with recruiting when necessary and help promote a bank's culture that encourages morale and performance.
Roles & Responsibilities:

• Handle daily operations - disbursement and other related activities for retail asset products.
• Ensure processing of daily transactions timely and accurately.
• Maintaining expertise and effectiveness across operating platforms
• Identify gaps and initiate corrective action.
• Implement strategy and plan for meeting targets/ objectives.
• Ensure client data is protected from the public and secured against fraud by enforcing access rights and verification levels.
• Ensure that agreed control processes and procedure are implemented to identify and mitigate risks.
• Gather requirements in terms of staff recruitment and training.
• Supporting the leadership to build an environment of collective responsibility and accountability.
• Manage relationships/agreements with external partners/vendors.
• Ensure that the bank runs with legality and conformity to established regulations.

Educational Qualifications:
Graduate - Any
Experience: 2+ Years of experience in Retail Central Operations.