Associate Operations
Year Bangalore, Karnataka, India
Job Description
Allstate Insurance has an exciting opportunity for Operations Associate (Voice Process) Allstate Insurance is changing the way the insurance industry looks and we want you to be part of our growing team! Our focus on creating extraordinary customer experiences, establishing connections through technology, and using continuous improvement is transforming how we settle insurance claims. Unexpected events are often unnerving. So, it takes someone special to put the pieces back together for our customers.
Job Responsibilities
- Communicates empathetically and timely with customers and helps them through their claim process in a fast, fair and easy manner.
- Will be reviewing claims, and doing follow up through calling (Outbound and Inbound calls)
- Retrieving Claim related documents, obtain additional information (if missing)
- Completing all necessary forms, and routes them to the appropriate parties
- Updating the claim information and handling the task
Education- Any Graduates(Graduation is mandatory)
Experience Criteria: Fresher to 3 years of international voice experience
Are known for clear and professional communication - both written and verbal
Are organized and able to multi-task in a fast-paced environment
Are flexible to work in 24/7 Shifts and Split offs.
Experience
International Voice experience(0-3 years only)
Shift Timing
24/7 US shifts
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Job Detail
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Job IdJD3237456
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBangalore, Karnataka, India
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EducationNot mentioned
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ExperienceYear