Job Description

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance. If so, look no further - Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks.

Key Responsibilities

Firewall Configuration: Assist in configuring and managing firewalls to ensure network security. IPS Monitoring: Monitor IPS systems to detect potential security threats. Rule Management: Assist in creating and managing firewall rules and policies. Log Analysis: Analyze logs to identify potential security incidents. Basic Troubleshooting: Perform basic troubleshooting of network security issues.


Your Future at Kyndryl


Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience

Basic understanding of firewalls: Familiarity with firewall concepts and configurations. 1 to 2 years' experience Basic understanding of IPS: Knowledge of intrusion prevention systems and their role in network security. Network fundamentals: Understanding of network protocols (TCP/IP, DNS, DHCP, etc.). Basic security knowledge: Familiarity with security best practices and principles. Qualification: Degree

Preferred Technical and Professional Experience

Familiarity with firewall platforms: Knowledge of firewall platforms like Cisco ASA, Fortinet, or Check Point. Basic scripting skills: Familiarity with scripting languages like Python or PowerShell. Certifications: Relevant certifications like CompTIA Security+ or Cisco CCNA security will be added advantage.

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.