Job Description

At West, we\'re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West\'s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There\'s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary:

The Associate Network and Cybersecurity Engineer, D&T requires the knowledge to participate in supporting, proof of concepts building, documenting, and enhancement of operational efficiency. This level role provides the opportunity for exposure to fundamental infrastructure/Network engineering principles and concepts.

Essential Duties and Responsibilities:

• With guidance, support, and supervision, learns the overall vision, business, and solution architecture for overall infrastructure- Network roadmap including Monitor infrastructure, identify problems and errors, Ensure resolution of incidents and requests, reports.
• With supervision, support the team in designing and delivering the service infrastructure, looking into any significant operational problems, and enhancing the technical expertise of our engineering team globally.
• Assist with various projects for the infrastructure team. With guidance writing the SOP, SOW, and maintaining/tracking operational-related tasks are a few examples of previous projects.
• Get trained on produces documents of the highest quality for the given module and learns and applies design best practices.
• With guidance Works to develop business expertise and translate that expertise and business requirements into technical requirements. With support, estimates technical requirements and breaks down work to user stories and tasks.
• Under supervision, learn and apply fundamental network and server configurations.
• Plans, develops, tests, and deploys various solutions using a DevOps model.
• Closely collaborates with Leads and Architects on various proof-of-concept prototypes to test solutions. solves common and routine issues.
• Performs other tasks as required.

Education and Experience:

• Bachelor\'s degree Computer Science, Information Systems, or other related field
• Minimum 1- 3 years of relevant experience.

Preferred knowledge, Skills, and Abilities:

• Possesses exposure to or education in the following:

o Ability to producing breach and other reports that are necessary for the correct operation of processes.
o Identify failures and shortcomings in the current processes and escalate with recommendations.
o Perform the necessary hand over procedures in cases where shift work is required.
o Familiar in perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations.
o Monitor performance and ensure system availability and reliability.
o Monitor System Resource utilization, trending, and capacity planning.
o Basic understanding on Routers Switches, firewall, MS Cluster, File Server, Print server.
o Good to have ITIL framework understanding.

• Comply with all relevant SOPs as per Company policy as they are related to the position covered by this
• Comply with the company\'s safety and quality policies

Physical and Travel Requirements

• 15% travel, including global travel.
• Occasional on-call work required.
• Prefer 12pm - 9pm India time. Willingness to work outside of these hours as needed.
• Ability to work in a global and virtual environment and to effectively prioritize and execute tasks in a high-pressure environment.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

West Pharmaceutical Services