Job Description

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Work closely with various stakeholders and cross functional teams to Identify potential opportunities/ideas/improvements and prioritize them to meet the business needs

Lead and execute business improvement projects, ensuring timely delivery and measurable benefits

Conduct process benchmarking and deep dives to identify improvement opportunities

Drive organizational innovation, AI and other major initiatives for business benefit realization

Hands on experience to drive the culture of improvement through Kaizen/Six Sigma/Innovation

Good communication, interpersonal and coordination skills

Flexibility to meet stretched timelines and goals

Must be able to conceptualize, explain and white board business solution considering functional requirements of the business

Prepare reports, metrics and presentations and exchange ideas/information in a concise and logical manner between business units and technology teams

Play role of consultant and design optimization & automation solution for operational problems that can be replicated across business areas

Manages multiple projects and accurately reports the status of all assignments

Recommend tools for reuse, automation for improved productivity and reduced cycle times

Ownership of Allstate India efficiency and value delivery targets

Assist business area leads to identify measurable improvement opportunities across operations and lead the execution/deployment

Requirements and skills:

Bachelor's degree or equivalent with overall experience of 15+ years and at least 5+ years of experience in handling Lean, six-sigma and RPA projects Black belt six sigma certification with extensive knowledge on Outside in study(Customer journey mapping, benchmarking, portal assessments, etc ) and basic knowledge on AI and RPA Tools. MBA and Scrum certification would be an added advantage. Excellent communication, presentation, stakeholder management and interpersonal skills Should have good business acumen and is able to visualize/analyze customer journey Should have handled consulting assignments Ability to work and lead independently with experience in project management and contribute towards driving strategic process transformation plan and drive efficiency savings goals Insurance Industry Domain Knowledge would be an advantage

Primary Skills

Shift Time

Recruiter Info

Dipti Murudkar
dsudh@allstate.com

About Allstate

The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization's business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.


Learn more about Allstate India here.