Job Description

Department Details
Account Manager - API commercial - INDIA
Role Summary
The role holder would be responsible for the following activities in the assigned regions/territories: Sales & Business Development

• Assist the regional business heads in day to day activities to ensure smooth functioning of the businesses and in the monthly order forecasting for production planning.
• Manage business sales & development activities to add new customers and increase market coverage of existing range of products in untapped regions or increase market share in specified region.
• Identification of markets and customers for new products and products in pipe-line. Assist the regional heads for a successful launch and in ensuring sales of new products once commercialized.
• Responsible for the sales number for the specified region.
• Maintaining a monthly sales order database and generating monthly sales reports at the end of each month.
• Interact with regular customers to ensure continuity of existing businesses - from the time that orders are received to the time shipments are dispatched as per customer requirement.
• Co-ordination with the planning / production and Logistics/Shipping team to ensure dispatch as per customer time-lines, shipping documentations are provided to the customer and ensure payments are received by due-dates from the customer.
• Responsibilities also include necessary interaction / co-ordination with various Depts. for samples, regulatory requirements, DMFs and other documentation for new customer & regulatory approvals to meet statutory requirements of the country
• Provide market research, market intelligence and key information on international market trends and competition to help the division with future export strategies.

Customer Relationship Management

• Meet potential clients by growing, maintaining, and leveraging your network.
• Responsible for not only selling but also maintaining and improving relationships with the client.
• Establishing personal contact and rapport with top echelon decision-makers.
• Customer Query Management & Project De-bottlenecking by liaising with internal colleagues to meet customer requirements
• Arrange and participate in internal and external client debriefs.

Key Responsibilities
The role holder would be responsible for the following activities in the assigned regions/territories: Sales & Business Development

• Assist the regional business heads in day to day activities to ensure smooth functioning of the businesses and in the monthly order forecasting for production planning.
• Manage business sales & development activities to add new customers and increase market coverage of existing range of products in untapped regions or increase market share in specified region.
• Identification of markets and customers for new products and products in pipe-line. Assist the regional heads for a successful launch and in ensuring sales of new products once commercialized.
• Responsible for the sales number for the specified region.
• Maintaining a monthly sales order database and generating monthly sales reports at the end of each month.
• Interact with regular customers to ensure continuity of existing businesses - from the time that orders are received to the time shipments are dispatched as per customer requirement.
• Co-ordination with the planning / production and Logistics/Shipping team to ensure dispatch as per customer time-lines, shipping documentations are provided to the customer and ensure payments are received by due-dates from the customer.
• Responsibilities also include necessary interaction / co-ordination with various Depts. for samples, regulatory requirements, DMFs and other documentation for new customer & regulatory approvals to meet statutory requirements of the country
• Provide market research, market intelligence and key information on international market trends and competition to help the division with future export strategies.

Customer Relationship Management

• Meet potential clients by growing, maintaining, and leveraging your network.
• Responsible for not only selling but also maintaining and improving relationships with the client.
• Establishing personal contact and rapport with top echelon decision-makers.
• Customer Query Management & Project De-bottlenecking by liaising with internal colleagues to meet customer requirements
• Arrange and participate in internal and external client debriefs.

Educational Qualifications
Required Education Qualification: Science graduate - B. Sc. (Pharmacy / Bio Tech / related fields) or B.E. / B.Tech (Chemical / Biotech / related field) would be preferred. And MBA / M. Pharma / M.Sc, MS
Required Experience: 4 - 8 years