Job Description

Digit is an Insuretech company in the General Insurance space. At Digit we believe that the way insurance products are viewed, purchased and claimed can be changed. Simply put, we are here xe2x80x98To Make Insurance Simple.xe2x80x99 With that as the mission, we are reimagining products, and redesigning processes.We are backed by Fairfax. Some of their investments Include Thomas Cook, Blackberry, Advent Insurance. Major Investments in India are Bangalore International Airport, India Infoline, Sterling Resorts. You can visit our website by clicking here.Below is the job description of the role xe2x80x93

• Set clear team goals

• Delegate tasks and set deadlines

• Oversee day-to-day operation

• Monitor team performance and report on metrics

• Communication and being a focal point of dissemination of information from management to team and vis versa

• Call monitoring, coaching and feedback, responsibility for delivery of the defined customer experience in every call

• Motivate team members

• Discover training needs and provide coaching

• Listen to team membersxe2x80x99 feedback and resolve any issues or conflicts

• Recognize high performance and reward accomplishments

• Encourage creativity and risk-taking

• Suggest and organize team-building activities

Looking for candidates who have -

• Excellent Verbal and Written communication Skills. xe2x80x93 ( ENGLISH AND HINDI Telugu:MANDATORY)

• Preferable experience in Voice Process

• Work from office only.

Required Knowledge, Skills, and Abilities

• Inbound

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