Job Description

Job Category: Technology Development:Role PurposeAssisting MEA property technology manager with the Design, Review & Implementation of the technology requirements for the new hotel openings and conversions. Additionally, project manages the product deployment and enterprise rollouts in the SWA hotels.Key Accountabilities

• Managing IHG enterprise solutions cascade into the hotels.
• Channelling product deployment (EMEAA) initiative into the hotels.
• Meeting IHGConnect deployment targets and proving relevant business case support to the hotels.
• Driving PMS version compliance and hotel readiness for the IHG enterprise initiatives.
• Driving technology brand standard compliance in the hotels.

Provide assistance (Initially) and owning the Vendor, Consultant & GM onboarding process. * Providing escalation management and support for the hotels.

• Providing L2 support for the corporate office team (Delhi/NCR).
• Assist in delivering a successful IMEA technology summit.

Assisting with the data analytics and content management for the corporate office and hotel engagements. * Assisting the SWA Sr. manager with looking after hotel technology manager growth and development plans.

• Work alongside with the SWA Sr. Manager to provide technical design review and feedback for new hotels openings and conversions.
• Work alongside with the SWA Sr. Manager to provide technology implementation and pre-opening support to the new hotels openings and conversions.
• Liaise with the SWA Sr. Manager and provide assistance to the NHOP GM with the technology manager hire.
• Liaise with the SWA Sr. Manager to deliver TechReady hotels.
• Liaise with the SWA Sr. Manager to plan technology asset life cycle refresh for the hotels.
• Liaise with the SWA Sr. Manager to provide stakeholders management in the IMEA.

Key Skills & ExperiencesEducational Attainment

• Bachelor Degree in Computer or Equivalent

Critical Expertise & Experience

• Minimum 2 hotel opening experiences.
• Minimum 5 years of hotel technology operation knowledge.
• Currently playing an IT Manager role in a 5 star hotel.

About Us: At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?About the Team:Who we areAt IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG Hotels & Resorts