Job Description

Associate Learning Systems Specialist
Location: Pune (Office-Based or Hybrid)
Position Summary:
We are currently seeking an Associate Learning Systems Specialist with global responsibilities. The role will be vital for managing and advancing Bentley's Learning Platforms (Bentley Learn, YouTube, ...) and coordinating with various Content Creators. This role will work under the guidance of the Director, Learning Technology, with Bentley's wider Account Advancement and Product Advancement groups.
Responsibilities:
Perform daily learning administration tasks, including training content management, system settings, enrollments, metrics, and evaluations.
Create and run reports and manage user permissions.
Own User support and timely communication.
Upload course content to our learning platforms and test appropriately.
Schedule all instructor led classes through Bentley Learn, including course creation and meeting link creation, dataset provisioning.
Manage enrollment for sessions, and follow-up activities.
Perform quality assurance checks on content and tests content functionality and communication with our learning platforms, prior to deployment.
Monitor and troubleshoot issues affecting learners and drive timely resolutions and communications to internal and external stakeholders.
Bring breakthrough and proactive ideas to accelerate and amplify value delivery for Bentley Users
Research about new tools, evaluate viability and create documentation for possible integration.
Manage project progress, ensure new features on learning platform are tested and validated before release. Timely coordination & communication with internal and external stakeholders.
Leverage user surveys for user success, product adoption, and retention
Ensure best practices are followed, with ongoing attention to positively impact:
User Sentiment
Bentley Product Usage
OnDemand consumption
Manage Live attendance and engagement
Foster a culture of "One Bentley" and collaborating with internal stakeholders in a manner that benefits our accounts.
This is a full-time individual contributor role, which involves significant collaboration and coordination with peers, leadership, and other colleagues. Requires sitting or standing at will while performing work on a computer.
Qualifications:
Bachelor's degree in management, IT, or an equivalent experience. Desirable 0-2 Years of professional experience, preferably including learning systems management.
Ability to focus, troubleshoot production issues in a high demanding and pressured environment and support users.
Ability to work in a collaborative team environment in person and through virtual communication tools.
Excellent English oral, written communication and presentation skills.
Exceptional time management, prioritization, and multi-tasking skills; ability to quickly adapt to changing circumstances with close attention to detail
Strong motivation to build and grow user communities around the globe and for multiple Bentley applications
Natural curiosity to explore and learn new tools.
A continuous improvement mindset, you seek to proactively problem-solve and propose solutions using data to drive decisions.
Proficiency in MS Office
What we Offer:

• A great Team and culture - please see our

. * An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this
about how we got our start. * An attractive salary and benefits package.

• A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.
• A company committed to making a real difference by advancing the world's infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success

for an insight into our global impact.
About Bentley Systems
Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance.
Equal Opportunity Employer:
Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.