Job Description

Company Description

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees.

We do this by taking a fresh approach to building and delivering software that is affordable,

quick to implement, and designed for the end user. Headquartered in San Mateo, California,

Freshworks has a global team operating from 13 global locations to serve more than 65,000

companies - from startups to public companies - that rely on Freshworks software-as-a-

service to enable a better customer experience (CRM, CX) and employee experience (ITSM).

Freshworks' cloud-based software suite includes Freshdesk (omni-channel customer

support), Freshsales (sales automation), Freshmarketer (marketing

automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo,

our underlying platform of shared services.

Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg

and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our

customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings

and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.

Key Responsibilities

Collaborate with stakeholders to create visuals that aim to keep learners engaged while disseminating information. Visualize and storyboard product information as well as the learner journey. Develop assets and characters for explainers. Edit/animate short and long form video content Process audio and music for videos

Qualifications

Skills Required -

Ability to understand mood, tone and a theme for any video. Interest in technical subjects and a flair for grasping complex ideas 2+ years experience in editing, motion graphics, 2D animation, illustration Experienced in vector, asset design - Video designing. Experience in Adobe - After Effects, Illustrator, Premier Pro Additionally useful if you can work with Audio Editing (Audible/Audition), Color Grading (Davinci, Premier Pro), Subtitling. Would require a portfolio/sample work to understand skill and style.

Things that would set you apart -

Curiosity: An innate curiosity to dig up everything about a topic would translate to appropriate visuals. Quirky: Create interest with your style and approach to keep audience hooked. Methodical: Content is always on the update. So having files, assets and projects organised would ease in future editing of work.

Additional Information

At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.

Fresh vision. Real impact. Come build it with us.