Job Description

Description

Responsibilities-

Provide day-to-day functional support for Microsoft 365 applications and customized tools, a reporting and analytics tool, and potentially other Knowledge Management related applications. Act as a subject matter expert and provide guidance and consultation for Microsoft 365 Applications, a reporting and analytics tool, and potentially other Knowledge Management related applications. Partner with Knowledge Management subgroups (KM Business Partners and KM Global Intranet and Digital Engagement) and other teams throughout the firm to plan, document, and support solutions and tools. Conduct assessments, consult, gather detailed requirements, and recommend solutions that meet A&M Stakeholders' and technical expectations and needs-- plan and implement recommendations into flexible and scalable solutions within our Knowledge Management ecosystem. Design, develop, and customize SharePoint Online and Microsoft Teams sites based on business requirements. Must have experience with automation development using PowerApps and Power Automate. Assist with implementation and support of firm-wide collaboration tools, including but not limited to Analytics, Microsoft Viva/Amplify, and other Knowledge Management related applications. Create, review, and deliver documentation including but not limited to business requirements, timelines, change management, communications, user adoption and training, best practices. Participate in developing internal processes and strategies for building Global KM practices, the KMT team, and various partnerships internally. Demonstrate a willingness to assist with tasks outside immediate essential role requirements to benefit an organizational success.

Qualification

2 - 4 years of experience in:
Microsoft 365 ecosystem, with specificity in Power Apps & Power Automate

Requirements gathering, Solution implementation and Consulting experience in large-scale environments

Proficiency in project coordination, and change management

Working in a corporate environment; experience working at a professional service or consultancy firm is highly preferred.

Proven experience working with professionals of all experience levels up to C-Level.