Job Description

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Job Information

Date Opened


05/21/2025
Job Type


Full time
Industry


NGO/Social Services
Salary


-
City


Bangalore
State/Province


Karnataka
Country


India
Zip/Postal Code


560067
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About Indus Action

At Indus Action, we are on a mission to unlock public welfare through a collaborative approach as a 'Do-Tank'. We seek empathetic, driven, and action-oriented team members eager to partner with the Sarkar (state) and Samaaj (communities) to make welfare access sustainable and frictionless for vulnerable citizens and their families.



Our vision for a progressive and inclusive society is reflected in our equitable compensation structures, transparent organizational policies, and supportive work culture. As an aspiring Deliberately Developmental Organisation (DDO), we embody our values of Listen. Act. Change. by nurturing active citizens and supporting enterprising individuals with a growth mindset--both professionally and personally.



At Indus Action, you are valued beyond your role or title. We foster an open environment with a no-door policy, encouraging collaboration across all levels. If you are passionate about building impactful solutions at scale while learning joyfully, then Indus Action is the place for you!

Position Summary

The South Zone operations team is at an exciting stage of having launched new projects in Karnataka. We are seeking a young professional who can contribute to critical aspects of these projects and support the project lead in driving towards crucial outputs and outcomes. Engaging with primary and secondary research, building government relations, and implementing critical aspects of the project will be essential for this role. The role may also involve supporting operations in other states in the South zone as per project requirements.

Role and Responsibilities

Primary responsibilities include:

Project Operations

Operational Management

: Support the day-to-day operations of projects within designated states, ensuring strict adherence to project terms and scope of work.

Cross-functional collaboration

: Coordinate with various teams within IA to drive key project outputs and outcomes.

Stakeholder Engagement

Government Relations:

Engage with government officials at multiple levels on specific project aspects. This includes working out of a government office a few days a week.

Community Outreach:

Engage with citizens from economically and socially disadvantaged groups across diverse geographical areas. This entails travelling to rural and urban locations across the zone for consultations and data collection.

Partnership Development:

Foster on-ground partnerships with local NGOs and other civil society organisations.

Research & Documentation

Secondary Research:

Undertake secondary research/landscape analysis on government policies and programmes - in alignment with the state priorities.

Primary Research:

Conduct primary data collection exercises (qualitative and quantitative) as per the state/ project requirements.

Welfare Delivery Analysis:

Understand and document key aspects of the welfare delivery process.

Documentation

: Support the preparation of collaterals such as pitch decks, policy briefs, blogs, academic articles, and white papers to present research outcomes to stakeholders clearly and engagingly.

Monitoring & Evaluation

M&E Planning:

Contribute to developing and implementing the monitoring and evaluation plan for projects

Assess Project Impact:

Align project metrics with the organisation M&E framework for assessing project outcomes and measuring success against defined indicators.

M&E Reporting:

Adopt the existing organisational M&E Tools and/or platforms for efficient project reporting.
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Requirements

Skills and Qualifications

Educational Background:

A Bachelor's/ Master's degree in social sciences, public policy, or a related field is preferred.

Experience:

Previous experience in project implementation and/or research roles, particularly within non-profit or governmental organisations, is advantageous.

Communication Skills:

Excellent written and verbal communication skills for presenting research findings effectively to diverse audiences.

Problem-Solving Abilities:

Strong analytical skills to interpret complex data sets and derive actionable insights.

Team Collaboration:

Ability to work collaboratively within a multidisciplinary team environment while being self-motivated.

Language proficiency

: Ability to read and speak Kannada is essential. Working knowledge of Hindi or another South Indian Language will be an added advantage.

Behavioural Competencies and Values

Citizen-Focused Mindset:

Upholding the principle of placing the vulnerable citizen at the centre of every initiative.

Entrepreneurial Energy:

Showcasing ownership of time and resources to yield solutions.

Dealing with Ambiguity:

Maintaining grace under pressure and showcasing a progressive approach.

Growth Mindset:

Perceiving every experience as a learning curve and an opportunity for growth.

Collaboration:

Cultivating productive partnerships internally and externally.

Location

The position is based out of Karnataka (Bangalore preferred). Travel across Karnataka and other southern states may be required as per project needs.

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Benefits

Compensation

The compensation will be based on Indus Action's compensation benchmarking rubric. The range of compensation will depend on the qualifications, experience, and fit for the role. * The candidate would need to use his/her own laptop and the organisation will bear the annual maintenance cost upto INR 12,000 per year as per actuals.