Job Description

Department
People Operations
Job posted on
Jul 28, 2025
Employee Type
Permanent
Experience range (Years)
0 - 2 years

About Porter

At

Porter

, we're on a mission to

move a billion dreams

by building the most trusted, efficient, and seamless logistics platform in India. We started in 2014 with a simple vision -- to transform intra-city logistics through technology. Today, Porter is a

late-stage startup

, serving millions of users across

21+ cities

, backed by marquee investors like

Tiger Global

,

Lightrock

, and

Sequoia

.


We solve real-world problems -- from empowering micro-entrepreneurs and truck owners, to optimizing last-mile delivery for SMEs and enterprises. Every challenge we take on has real consequences and real impact.


With a sharp focus on

user obsession, ownership, and collaboration

, we're building a workplace where people thrive when they take bold bets, move fast, and build with empathy.


If you're looking to work where

scale meets purpose

,

complexity fuels learning

, and

culture isn't an afterthought

, Porter is the place.



We are looking for a detail-oriented and process-driven

Onboarding Specialist

(Associate) to join our

People Operations team

. You'll play a key role in ensuring a smooth and seamless experience for all new joiners -- from documentation to Day 1 readiness.

Key Responsibilities

Ensure all

new hire documentation

is collected, verified, and uploaded accurately and within defined timelines

Frontline query handling

for new joiners -- resolve doubts related to joining, documentation, and onboarding logistics Monitor and ensure compliance to

SLA and TAT standards

for all onboarding-related processes including Background Verification Coordinate with IT/Admin teams to ensure

Day 1 readiness

Maintain accurate data records and trackers for all onboarding cases To manage the Background Verification process which includes coordinating with the BGV vendor, employees and People Business Partners. Continuously look for ways to

streamline the onboarding process

and improve new hire experience Ensure onboarding files are

audit-compliant

(ID proof, offer letters, tax forms, etc.) Work with internal auditors if any documentation discrepancies arise

What You Bring

0-2 years of experience in HR Operations, onboarding, or related roles Strong

attention to detail

and process orientation Good with

basic HR data tracking

(Excel/Google Sheets, etc.) Strong communication skills and empathy while engaging with new hires Ability to manage timelines and collaborate across teams

What Success Looks Like

New joiners consistently report a

smooth and confident onboarding experience

No process misses

on documentation, data entry, or TATs * You become a dependable go-to person for anything onboarding related within the team