Job Description

Overview:
Connecting clients to markets - and talent to opportunity
With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we're a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets - focusing on innovation, human connection, and providing world-class products and services to all types of investors.
At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance.
Corporate: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you'll have the opportunity to optimize processes and implement game-changing policies. Responsibilities:
Job requirements

• Strong communication skills as the role puts the candidate in the first line of support for our products
• Effective team communication and collaboration skills, openness to asking questions as well as coming forth with own ideas
• Good problem-solving skills
• Ability to communicate in English daily
• Minimum 1 year of experience in applications support
• Practical skills in some of the following:

• Artifactory
• SonarQube
• TeamCity
• Ability to test Applications after main Releases updates according to Test cases. Eager to automate manual test cases and any other proposal to improve manual task.

Qualifications:

• Work in a support team as a contributing member
• Work with users and ensure support tickets are resolved professionally, and in a timely manner
• Create and maintain technical documentation and user-guides
• Escalate complex issues to senior team members
• Participate in team events and Agile rituals
• Contribute ideas to improve Productivity Tools
• Help with improving both manual and automated testing processes

Good to have

• Interests in:

• Atlassian
• CI/CD
• Scripting
• Some understanding of RESTful APIs

#LI-Hybrid #LI-SC1

Skills Required