to support third-party risk management, reporting, and governance activities. The role involves administrative and analytical responsibilities to ensure compliance with internal procedures, regulatory standards, and supplier oversight obligations. The ideal candidate will provide reporting, risk documentation, and operational support while collaborating closely with internal stakeholders and external partners.
Key Responsibilities
Administrative Support
Prepare, produce, and maintain accurate reports to meet
supplier oversight
and
risk management
obligations.
Provide administrative and documentation support for
meetings, audits, and regulatory reviews
, including minute-taking and tracking action items.
Maintain up-to-date understanding of internal
policies, compliance procedures
, and
third-party risk frameworks
.
Support wealth management operations by entering and maintaining
Custodian
and
Transfer Agent (TA)
data in
T24
(wealth management platform).
Assist in
process improvements
,
project coordination
, and adoption of new tools and technologies in alignment with business goals.
Risk Management
Support the maintenance of
Risk Assessments
and
Due Diligence Questionnaires
to ensure regulatory compliance.
Prepare detailed
risk checklists
,
reports
, and dashboards for management and audit review.
Maintain and enhance structured
third-party risk registers
, ensuring data integrity, accuracy, and accessibility.
Identify potential
operational and supplier risks
, escalating to management as appropriate.
Stakeholder Communication
Manage shared mailboxes to ensure timely and professional handling of stakeholder queries.
Act as a reliable point of contact for internal and external teams, ensuring clear and concise communication.
Track and report
mailbox turnaround times
, ensuring adherence to service level expectations.
Management Information & Reporting
Track the status of
risk assessments
and
due diligence
items, providing proactive updates to stakeholders.
Prepare and deliver
risk metrics
,
analytical reports
, and
management information packs (OMC, MI, dashboards)
.
Log all inbound communications to create comprehensive statistics on query volumes, resolution times, and SLA adherence.
Support the integration of
offshore task transitions
and contribute to process efficiency initiatives.
Skills & Competencies
Strong background in
Administrative Support
,
Risk Management
, and
Management Information (MIS)
reporting.
Proven experience in
supplier oversight
,
third-party risk
, or
operational governance
roles.
Excellent communication and interpersonal skills for cross-functional stakeholder engagement.
Proficient in
Microsoft Office Suite (Excel, PowerPoint, Outlook, Word)
.
Hands-on experience with
T24
or similar wealth management/data management platforms.
Strong organizational skills with the ability to manage multiple priorities under tight deadlines.
Analytical mindset with attention to detail and process improvement orientation.
Ability to work independently and escalate risks appropriately.
Sound understanding of
financial operations
and
regulatory compliance terminology
.
What You'll Be Like
Proactive, self-motivated, and dependable team player.
Detail-focused with a strong sense of accountability and quality assurance.
Adaptable to changing priorities in a dynamic, fast-paced environment.
Positive communicator who fosters collaboration and transparency.
Committed to maintaining operational excellence and continuous improvement.
Preferred Qualifications
Bachelor's degree in Business Administration, Finance, or a related discipline.
5+ years of experience in
Supplier Oversight
,
Risk Management
, or
Operational Governance
within financial services.
Experience working with
UK-based stakeholders
or in
regulated environments
.
Skills
Admin,Risk management,MIS
About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.
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