Job Description

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Role Proficiency: Drive the implementations per plan to ensure quality and on time delivery. Works under minimal supervision from the Implementation Leads.

Outcomes: * Understand and analyse the business and technical requirements and the impact to the product application and system

• Coordinate and manage various implementation plan components
• Develop and modify code; test programs for configuration integration conversion and migrations
• Assist with answering routine customer questions on product implementations; resolving issues
• Provide important client feedback during software planning sessions guiding direction of future product development
• Provide post- implementation support during the transition from implementation to maintenance

Measures of Outcomes: * Adherence to implementation process and standards

• Adherence to implementation schedule and timelines
• Personal achievement of quarterly/yearly objectives (OKR Assignments)
• Product Implementation within budget and on time
• Zero major incidents (like blocker bugs or data-loss) reported by the client
• Error free hassle free implementation experience for the users
• Compliance to industry domain standards and guidelines
• Number of reused components

Outputs Expected: Product Delivery: * Clear understanding of client requirement s; conveying requirements to the development team

• Provide support to clear grievances at the initial stages

• Develop reusable components

• Participate in deployment activities like reviewing all deliverables as per the delivery checklist

preparing and reviewing deployment document and mock testing all deliverables

• Follow product standards

quality assurance norms and guidelines

• Provide input for estimation and impact analysis within area of responsibility. Accurate reporting of time

effort and status

Skill Examples: * Product development experience

• A team player with a strong professional work ethic and great collaboration skills. Has a passion for delivering exceptional customer service a talent for quickly learning new things and keeping projects on-track and a burning desire to meet challenges head-on and succeed.
• Ability to identify and resolve obstacles a creative problem solver.
• Solid communication and documentation skills.
• Reliable with good time management skills
• Excellent problem-solving skills
• Experience in product deployment with exceptional skills towards resolution
• Uses Technical Standards Documentation & Templates knowledge to understand and interpret the documents provided. Follows tools and processes that can track compliance to defined technical standards at the product level
• Uses Knowledge Management Tools & Techniques experience to participate in the knowledge management process (such as Product specific KT). Consume and contribute to the knowledge management repository

Knowledge Examples: * Knowledge of Configuration/Build/Deploy processes and tools

• Thorough knowledge of the implementation process
• Has DevOps skills and understanding of CI/CD tools
• Knowledge regarding containerization and deployments
• Familiarity with Cloud providers (AWS Azure Google etc.) and their tool sets
• Understanding of Technology systems
• Defect Management: Demonstrates operational experience in defect management process and tools
• Software Development Process Tools & Techniques: Demonstrates working knowledge of SDLC process (e.g. Waterfall Agile XP) programming principles and best practices (refactoring code code package etc.)
• Configuration Management: Demonstrates functional knowledge of configuration items configuration management tools and processes
• Strong record of academic achievements with a clear demonstration of leadership in work academic and/or extracurricular settings.

Additional Comments:

Excellent knowledge on Healthcare domain \xc2\xb7 Good communication skills \xc2\xb7 Experience of working in agile development environment \xc2\xb7 Experience background in HealthRules Payor (Or any platform based Healthcare product) will be preferred \xc2\xb7 Assist in planning and running configuration agile sprints with the team \xc2\xb7 Design and configure Core Admin systems for processing Claims and Clinical Operations \xc2\xb7 Conduct reviews to ensure compliance to Configuration best practices and Coding standards \xc2\xb7 Provide guidance to the Configuration team \xc2\xb7 Supervises the work of Configuration Analysts in the project \xc2\xb7 Schedule and track Configuration activities in the project \xc2\xb7 Provides status updates to the Project Manager and identify & report issues and risks \xc2\xb7 Help the onshore team in preparing the contents for Sprint demo \xc2\xb7 Responsible for promotion of configuration through all environments with the help of Team members \xc2\xb7 Maintenance of the configuration gold environment and ensuring timely backups \xc2\xb7 Handle cross functional coordination with Integration, Conversion and Testing teams representing Configuration activities \xc2\xb7 Attend daily stand-up meetings and provide status of the work to the supervisorsParticipate in Program Office all hands meetings to represent Configuration track

UST