Role Proficiency: Develop applications contribute to maintenance and performance optimization by employing design patterns and reusing proven solutions. Account for developmental activities of juniors in the team with some guidance from Product Engineer I
Outcomes:
Understand product requirements and user stories from customer discovery process
Ensure requirements coverage of complex features with unit test cases
Troubleshooting development and production problems across multiple environments and operating platforms. Provides technical guidance to the team to resolve challenging programming and design problems
Create effort estimation and ETA for the deliverables assigned ensure adherence to timelines/SLAs wherever applicable
Ensure code coverage and code quality by active participation in code reviews
Ensure adherence to the best practices and standards with provision of periodic status updates
Execute test cases and prepare release document in line with the requirements
Influence and improve customer satisfaction
Measures of Outcomes:
100% adherence to engineering process and standards (coding standards) with minimal or no code review comments w.r.t given guidelines.
100% adherence to project schedule timelines and effort estimation
Number of technical issues uncovered during the execution of the project
Number of defects in the code
Number of defects post delivery
Number of noncompliance issues
Quarterly/timely completion of mandatory domain/technical certifications
Outputs Expected: Product Requirements:
Understand the functional/ non-functional requirements gathered from stakeholders (Architect Product Manager Product Lead Client) for enhancement
Understand new / complex product requirements (functional and non-functional)
Seek review inputs from the Architect/Leads and incorporate the same
Product Design and Development:
Contribute to product development follow SLA and delivery timelines
Create POCs to identify the feasibility of new technologies/ products and share the findings with the architecture team for new products
Provide technical inputs for product research design analysis testing process improvement and complex troubleshooting for critical and large projects
Provide technical expertise to resolve challenging programming and design problems
Participate in code reviews and eliminate implementation problems early in development cycle
Seek review inputs from the product specialist
Build code per the design document and ensure compliance on defined standards/guidelines.
Support the client in user acceptance testing if required
Ensure code quality and 100% code coverage.
Product Testing:
Review Test Cases / Test Plan; conduct integration testing and resolve defects/bugs
Product Training and Documentation:
Provide inputs to technical publications and review documentation of key features as required
Product Sign Offs:
Resolve existing issues
Project Management:
Provide input on the status of the module development to the development lead
Skills/Certifications:
Upskill regularly and timely completion of mandatory domain/technical certifications
Skill Examples:
Ability to use Domain / Industry Knowledge to independently understand capture the business requirements and fine-tune interact with SME at various stages of the development
Ability to use Product Design knowledge to design/implement the business and non-functional requirements
Ability to use knowledge of Product Features / Functionality to understand the technical dependency of the product workflow independently analyze the product apply the best practices in own area of work impart training on the various functional modules of the product
Ability to design install configure troubleshoot CI/CD pipelines
Ability to use Software Design & Development knowledge to develop code per the requirement specifications / user stories independently understand and follow engineering practices. Take technical responsibility for all stages in the software development and review process to ensure all practices are being followed
Ability to use UX Knowledge to understand user interface design and implications on product design and development and improve product usability across the user base. Provide necessary input to design team that indicates the user profile/segments and enhanced skiil of users so the appropriate trade-offs can be achieved
Knowledge Examples:
Domain / Industry Knowledge: Working knowledge of standard business processes within the relevant industry vertical customer business domain
Product Design: Working knowledge of product architecture elements such as client server/SOA based configuration parameters and may specialize in one or more areas
Product Features / Functionality: Working knowledge of the product
Knowledge of Config/Build/Deploy processes and tools
Knowledge of IAAS - Cloud providers (AWS Azure Google etc.) and their tool sets
Knowledge of the application development lifecycle \xe2\x80\x93 agile and waterfall
Knowledge of Quality Assurance processes
Knowledge of Quality Automation processes and tools
User Experience Knowledge: Basic knowledge of aspects that enhance product/systems usability; improving the overall user experience
Additional Comments: Role Proficiency: Lead a team who perform business support tasks supporting one more vertical/functions or provide high quality administrative assistance to the leadership and ensure that tasks/goals are achieved effectively on time with guidance from Lead II. Outcomes: Responsible for providing support to business verticals/functions/leadership with the help of a team Review the team\xe2\x80\x99s reporting and MIS Recognize and maintain confidential information Supervise activities of EAs and other team members May have to relocate as required by the job Take Initiatives Perform other duties as assigned or requested Organisational Event planning Measures of Outcomes: Quality of assistance and service provided by the team Accuracy and speed of execution of the team Effective supervision and guidance to team Accuracy of reporting and MIS Efficiency in execution of tasks Outputs Expected: Corporate Services Responsibility: Lead a team who provide business support to one or more vertical/functions or provide professional and confidential administrative assistance to the Leadership Help the team members to coordinate with different teams and getting leadership interventions if required Perform any other duties or tasks consistent with the level and position and as directed by the manager. Responsible for Internal and External customers Must be able to relocate as needed by the company Review the MIS reports prepared by the team Analyse information on specific business problems and as directed by the manager Executive Assistance: Supervise the activities of Executive Assistants and ensure meetings travels etc. of leadership is coordinated with maximum accuracy and efficiency Coordinate / manage business travel conference / meeting bookings and accommodation for the Leadership Compile itineraries for corporate travel \xe2\x80\x93 including the preparation of agenda\xe2\x80\x99s / briefing documents and background research required for meetings and appointments Skill Examples: Ability to quickly learn aspects of organization policies and processes Orientation towards team success and cooperation Ability to manage a team Orientation towards achievement of team and organizational goals Negotiation Skills Flexible and Ability to adapt to different environments and situations as the need arises. Excellent Communication Skills Excellent organisational and Interpersonal skills Analytical bend of mind Execution focus Team-playing skills Tech Savvy Multitasking Time Management Emotional Intelligence Networking Knowledge Examples: Expertise in Microsoft Office Suite
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