Job Description

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Job Role: Account Service Management
Job Location: Kochi
Shift: APAC
About the Role
We are seeking an experienced Accounting Service Manager to join our Accounting Service Management team in the APAC region. The successful candidate will play a critical role in ensuring the accurate application of accounting methodologies during client onboarding, instrument setup, and ongoing service delivery. This role demands a proactive professional with strong portfolio accounting experience, excellent communication skills, and a focus on operational excellence.
Key Responsibilities

• Manage and ensure correct accounting methodology is provided and applied during:

• New client onboarding and restructuring of existing client mandates, including configuration of Aladdin, VRS, and Performance architecture within agreed SLAs.
• New instrument setup processes within agreed SLAs.
• Focus on sensitive clients and deliver specific accounting services tailored to their needs.
• Produce detailed change requests for Business-As-Usual (BAU) and Non-Core projects impacting the team.
• Provide timely and accurate information for RFP (Request for Proposal) requests.
• Reconcile client accounting records to third-party records accurately and promptly as required.
• Resolve complex queries from external teams efficiently.
• Represent the Accounting Service team in relevant platform change groups.
• Implement and ensure adherence to business controls.
• Drive continuous review and improvement of operational systems and workflows, including:

• Identification of training opportunities.
• Adoption of new tools and technologies to automate and optimize processes.
• Escalate issues outside agreed service standards to the Team Leader as appropriate.
• Build and nurture strong working relationships within the Accounting Service Management team and with internal clients, suppliers, and other client teams.
• Use initiative to develop effective solutions for escalated issues.

What You'll Bring

• Proven experience in the Securities or Fund Management industry, with strong portfolio accounting expertise.
• Relevant professional qualifications, such as IAQ or equivalent training and competency levels.
• Excellent interpersonal, verbal, and written communication skills.
• Strong client awareness and relationship management abilities.
• Proactive problem-solving skills with a keen attention to detail.
• Exceptional prioritization, organizational, and time management skills.
• Ability to work independently, prioritize tasks, and delegate effectively.
• Proficiency in PC skills, including MS Excel and MS Word.
• A desire to learn, develop, and embrace new challenges.

Personal Attributes

• Recognized expert in your field and a strong mentor to team members.
• Analytical thinker with a robust understanding of operational risk.
• Open to feedback, adaptable to change, and a challenger of the status quo.
• Excellent team player with the ability to cultivate strong global relationships.
• Advocate for innovation and continuous improvement within the team.

Skills:
Fund Management, Securities, Portfolio Management
About Company:
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.

Skills Required