Job Description

:
Job Role: Account Service Management
Job Location: Kochi
Shift: UK
Role Overview
We are looking for a detail-oriented and proactive Accounting Service Specialist to join our Accounting Service Management team working the UK shift. This role focuses on ensuring the accurate application of accounting methodologies during client onboarding, new instrument setup, and ongoing service delivery. You will be a key point of contact for internal teams and clients, driving operational efficiency while maintaining high service standards.
Key Responsibilities

• Ensure correct accounting methodology information is provided and applied during:

• Client onboarding and restructuring of existing mandates.
• New instrument setup processes within agreed Service Level Agreements (SLAs).
• This includes configuration of Aladdin, VRS, and Performance architecture.
• Provide timely and accurate information to support RFP (Request for Proposal) requests.
• Perform timely and accurate reconciliation of client accounting records with third parties as required.
• Resolve queries received from internal teams efficiently and within agreed timelines.
• Implement and maintain business controls, ensuring adherence to company policies.
• Escalate any issues falling outside agreed service standards to the Team Leader promptly.
• Build and maintain strong working relationships with internal clients, suppliers, and other client teams.
• Collaborate effectively with cross-functional teams to deliver seamless accounting services.
• Use initiative to develop constructive solutions for escalated or complex issues.

What You'll Bring

• Proven skills in problem-solving and attention to detail.
• Strong interpersonal and communication skills (written and verbal).
• Ability to prioritize and manage own workload efficiently.
• Proficiency in PC skills including MS Excel and MS Word.
• A desire to learn, develop, and improve professionally.

Personal Attributes

• Analytical mindset with good problem-solving capabilities.
• Effective time management and task prioritization skills.
• Open to feedback, adaptable to change, and willing to challenge the status quo.
• Strong team player with good communication and interpersonal skills.
• Ability to adapt quickly to changing environments.

Skills:
Fund Management, Securities, Portfolio Management
About Company:
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.

Skills Required