Job Description

Uniphore is one of the largest B2B AI-native companies-decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. Responsibilities Employee Life cycle: Responsible for providing HR administrative support from hire to retire. Responsible for new hire orientation / 30-60-90 survey and exit survey. Responsible for all the employee life cycle transactions in the HRIS. HR Shared Services Administers human resources programs in a shared service HR model. Provides day-to-day execution and maintenance of HR services and operations metrics. Ensure on-time resolution to employee queries through the HR ticketing system. Process Reengineering And Management Responsible for supporting the creation of SOPs, training the global team members on the new processes, enabling the transition of change into operations. Provide support and guidance for HR processes for employees and leaders. Supports the development and maintenance of the documentation of HR systems processes. Data And Project Management Understand and use expertise of available data elements to develop creative solutions and recommendations. Support HR projects during testing and roll-out phase. Participate in the transformation projects, supporting delivery services improvements across the HR function. HR Systems And Audit Execute quality assurance efforts to ensure the accuracy of processes, data, and information within HR systems, custom report development and report scheduling. Generate periodic and ad hoc HR reports. Partners across the HR team on routine data audits to confirm accuracy in system data as well as third party data transfers, also handle internal and external HR audits. Payroll/ Statutory Compliance Responsible for supporting monthly payroll inputs. Responsible for statutory compliance, coordination with the vendor. Employee Engagement And Stakeholder Management Responsible for improving the employee engagement index across leadership team and business by supporting the implementation of various employee engagement initiatives. Build strong partnerships and collaborate with global stakeholders and issue resolution. Required Skills / Abilities Excellent interpersonal, customer service skills and attention to detail. Previous HR process knowledge. Previous HR systems knowledge i.e., Workday, Darwin Box is preferred. Prefer strong communication and presentation skills. Time management skills with proven ability to meet deadlines. Ability to function well in a high paced HR shared services environment. Proficient with Microsoft Office suite. Ability to manage multiple priorities in a dynamic environment. Collaborative mindset and relationship management skills. Education And Experience Bachelor\'s degree or equivalent and 1-3 years of experience in HR Experience In a US Multi-national High-tech Company Highly Desired. 0 - 0 a year Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit www.uniphore.com . All applicants - to review our privacy notice, please click here Information Regarding Recruiting And Phishing Scams Employment offers will always be made by a Uniphore hiring manager or Talent Acquisition team member with a @uniphore.com email address only. We will never text you about an employment opportunity, interviews or employment offers, and we do not make job offers after only one interview. Additionally, we will never ask you to provide funds for onboarding, supplies or anything else, nor we will ask you to submit your personal information (date of birth, passport details, banking information, social security number, etc.) as part of the interview process. If you are receiving an employment inquiry or employment offer from a non Uniphore.com email address, please assume it is spam. If you believe you have been a victim of a phishing or false employment scam, you may want to report this incidents to the FBI iC3 , or visit the Department of Homeland Security\'s Cyber Smart website to learn how to report such scam.

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