Job Description

Job Category: Residential Servicing
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POSITION SUMMARY:
Government Claims department deals with FHA and VA insured loans. Team specifically works to recover Expenses for all FHA/VA insured loans that liquidate by way of foreclosure sale, deed-in-lieu or pre-foreclosure sale (short sale). Govt. Claims dept. is a vital component to the post-default liquidation process and is the final stage where the company can recover any and all expenses from HUD/VA. A successful claim would lead to conveyance of property ownership back to HUD/VA, loan value back to investor and expense value to Ocwen for all the servicing expenses incurred on behalf of the investor.
The position will be responsible for timely filing of claims as well as ensure qualitative and quantitative standards are met.
JOB FUNCTION AND RESPONSIBILITIES:

• Ensures timely completion Claim review as per FHA/VA/USDA/PMI guidelines
• Identification of expenses and gathering of requisite documentation to file a claim.
• Analyze/Review different documents for information's as per FHA/VA/USDA/PMI guidelines.
• Ensure claim is filed accurately without any losses incurring to Ocwen/PHH or investor
• Follow-up with other BU's for documents, invoices or other information to meet the deadline.
• Conducting loss analysis to identify preventable/non-preventable losses
• Working with BUs to RCA areas of losses and put in process improvements
• Aggressive attitude towards meeting Production, Quality and TAT.
• 100% participation on ad hoc projects given by the management and ensure project is completed in a timely manner with quality.
• Have a creative/logical approach to problem solving to resolve business requirement
• Work with peers to assist in achieving team and department goals.
• Should have good sense of data and an eye to catch errors.

QUALIFICATION:

• Education - Bachelor/ MBA degree with excellent grades
• Exposure to US Mortgage Industry and US insurance and claims process is preferred.
• Excellent communication skill with strong logical reasoning and Interpersonal skills.
• Should have good knowledge of excel.
• Should be flexible and open to work extra hours/weekend as per business requirement.
• Should be able to work under pressure with tight deadlines and able to multiple task

WORK SCHEDULE OR TRAVEL REQUIREMENTS:
2pm to 11pm IST (Mid Shift)
Associate (E1)

Skills Required