Job Description

Role Objective:

To lead and execute sales development initiatives that drive revenue growth, customer satisfaction, and market expansion in the steel/stainless steel industry. This includes overseeing sales planning, business development, receivables, customer relationships, and competitive intelligence.

Key Responsibilities:

Achieve Sales Targets

+ Generate and convert enquiries into confirmed orders.
+ Coordinate with logistics, plant, quality, and commercial teams for material allocation and dispatch.
+ Maintain accurate and updated CRM inputs (C4C system).
+ Grow volume from existing customers and onboard new customers.
+ Provide pre-order approvals and customer handholding.

Manage Receivables

+ Ensure timely collections as per payment terms and credit limits.
+ Follow up on payments, LCs, and debit/credit note processing.
+ Collect advances as required and manage ageing stock clearance.

Develop and Maintain Customer Relationships

+ Maintain healthy and strategic client relationships through regular visits and interactions.
+ Respond to customer complaints promptly and offer value-added solutions.
+ Work to increase customer share and MOU fulfillment rates.

Support Business Development Initiatives

+ Act as a brand ambassador in the region.
+ Support marketing and product teams in brand visibility and product launches.
+ Help identify new business opportunities and customer segments.

Market & Competitor Intelligence

+ Gather and share market trends, customer insights, and competitor pricing.
+ Build relationships with industry influencers and channel partners.
+ Provide feedback to leadership for strategic planning.

Job Snapshot

Updated Date
20-11-2025
Job ID
Job_2183
Department
Domestic Sales
Location
Raipur, Chattisgarh, India
Experience
3 - 5 Years