Job Description

• Responsible for both Inbound & Outbound calls

• Timely resolution of issues within TAT

• Co-ordination with Functional Associates for early response to customers

• Collection / Collation of Database from Associate Function

• Timely submission of Daily, Weekly & Monthly Reports

• Meticulous & timely implementation of various activities

• Vendor co-ordination

• Time to time Updation of Product & Process knowledge

Additional Details :
Gender : Female
Experience : 4 to 5 years
Age : Upto 30 Years
Working Days : 6 Days
Working Time : 9:00 AM to 6:00 PM

• Graduate in any stream

• BPO / Call Center background

• Knowledge & understanding of Pharma Business preferable

• IPR

• Analytical ability

• Time Management Skill

• Communication Skill

• Planning & Organizing Skill

• Zone/Division Specific as per Business requirement / PAN India

• Knowledge of Marketing Processes

• Cross functional co-ordination & Teamwork

• Ability to articulate

• Ability to influence others

• Demonstrates Problem Solving attitude

• Learning attitude

• Process & Product Knowledge

Contract period, auto-renewable or not: 1 year. Can be renewed with evaluation.
On Third Party Payroll (Talisman HR)
Interested can share updated cv on search@talismanstaffing.com or What's app : 9136435341

Skills Required