Job Description

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at www.crisis24.garda.com



Crisis24

Job Title:

Associate Engineering Manager

Department:

Engineering

Reports to:

Engineering Director

Location:

Bangalore, India



COMPANY DESCRIPTION

Crisis24:

When Every Minute CountsTM

With billions of alerts sent annually and over 60 combined years of proven support to both the public and private sectors, Crisis24 delivers critical event management capabilities backed by unmatched industry expertise, which keeps our customers safe, informed, assured and productive when it matters most. We do that through a SaaS-based global portfolio that delivers scalable, easy-to-deploy-and-use solutions for the rapid and secure exchange of vital information and coordination among organizations, people, devices and partners, regardless of the situation or level of need. Visit us on the Web at crisis24.com.

Crisis24 is an equal employment opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.



JOB SUMMARY

At Crisis24, the Associate Engineering Manager oversees the AI data pipeline platform, collaborates with engineers to design and develop scalable Python applications, offers technical guidance, and enforces coding, design, quality, and performance best practices.



KEY RESPONSIBILITIES

Technical Leadership

Lead design, architecture, and implementation of features within a Python-based application running on AWS. Evaluate and improve system performance, scalability, and reliability. Guide the team to build efficient data ingestion pipelines for scraping, crawling, and integrating multiple external services. Oversee database schema design, query optimization, and performance tuning in PostgreSQL. Ensure best practices in code quality, testing, CI/CD, and cloud deployment. Drive adoption of modern development practices, frameworks, and tools.

Team & Project Management

Mentor and support a team of software engineers with varying experience levels. Conduct code reviews, provide technical feedback, and facilitate knowledge sharing. Collaborate with product managers, data analysts, and stakeholders to translate business needs into technical solutions. Help plan sprints, prioritize tasks, and remove technical blockers. Foster a collaborative, high-performing engineering culture.

System & Platform Responsibilities

Maintain secure and reliable AWS infrastructure for deployment, monitoring, and logging. Oversee integration with external data providers (news, social media APIs, weather services, emergency alert systems, etc.). Ensure high availability for real-time risk detection workflows. Implement automated alerts, monitoring tools, and incident-response processes.

REQUIRED QUALIFICATIONS

8-10 years of professional software development experience. Strong proficiency in Python and experience designing large-scale applications. Deep experience with PostgreSQL (schema design, optimization, complex queries). Solid hands-on experience with AWS services (EKS, RDS, S3, CloudWatch, etc.). Experience on containerized microservices development and hosting on AWS. Experience building APIs, microservices, or distributed systems. Strong understanding of data ingestion, scraping, ETL workflows, or event-driven architecture. Proven experience leading or mentoring engineering teams.

PREFERRED QUALIFICATIONS

Experience with real-time data processing, alerts, or event-streaming systems. Knowledge of infrastructure-as-code tools (Terraform, CloudFormation). Familiarity with machine learning or NLP approaches for content classification.

SOFT SKILLS

Strong communication and collaboration skills are important. Ability to translate technical concepts to non-technical partners. Problem-solving mindset and ownership mentality. Ability to balance leadership responsibilities with hands-on development.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.



Information Security



Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.



Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.