Job Description

About this opportunity

The main purpose is to take full responsibility of Configuration Management / Troubleshooting & Problem Analysis / Technical Discussions / Self Initiator to Mentor peers for Competence Development / Process understanding and awareness / Audits awareness and follow ups / handling emergencies and trouble tickets activities related to IN Network!

• We believe in trust - we trust each other to do the right things!
• We believe in taking decisions as close to the product and technical expertise as possible.

What you will do

• Acting as the first point for activities demanding a level of technical expertise as a 24/7 capability hosted in Automated Operations.
• Operation and troubleshooting of multivendor telecommunication equipment's like Tellabs, ATN, CX600, SIAE, NEC, SOEM
• Work as shift operations as per defined shift roster and to actively monitor ticket queues to ensure timely response to tickets
• Improvement of automated recovery, Escalation support for Service surveillance and Field service
• Degree/Diploma in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent
• Understanding of Network Architecture in technologies of 2G, 3G, 4G & 5G
• Mobile Telecommunications knowledge with telephony switching principles, transport networks, access networks, traffic concept, telecommunication networks & signaling, voice and data flows, beneficial services, KPI Analysis

You will bring

• Qualifications: Degree in Electronics and Communication Engineering
• Experience: 2-3 years

Why Join Ericsson?

At Ericsson, youll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of whats possible. To build never seen before solutions to some of the world's toughest problems. Youll be challenged, but you won't be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What Happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to interviewsupport@ericsson.com

Be where it begins

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective and bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds - you will be redefining it at a company where you're empowered to lead and perform at your very best.

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities.

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

to find out more about our benefits.