The position is part of a customer team and works always in customer premises or remotely for the customer wherever possible. The administrator installs, configures, setup the required customer products/systems and their relative sizing and optimization. The IT Engineer tester tests the customer systems duties, (both overall and/or per individual modules/components) and identifies all anomalies' respect of system specification and makes a first diagnosis of possible causes.
We believe in trust – we trust each other to do the right things!
We believe in taking decisions as close to the product and technical expertise as possible!
What you will do
Application monitoring and troubleshooting and Support to application users.
Work with development teams to resolve recurring issues
Work in rotating three shift pattern to provide 24/7 coverage
You will bring
Qualifications: Bachelor’s degree in engineering
Good understanding of application development technologies – python, Java, SQL, SDLC
Knowledge on Cloud Providers is a plus
Should have good communication skills
Why Join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What Happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to interviewsupport@ericsson.com
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