Job Description

About the Role:

As an Associate Engineer, you will be essential in supporting routine technology operations and assisting team members in executing their projects. This entry-level role offers an excellent opportunity to gain hands-on experience in various IT tasks and develop foundational skills across multiple technology domains. Your work will be invaluable in maintaining seamless technological processes and fostering a collaborative team environment.



Responsibilities:

Assist with basic IT troubleshooting and issue resolution. Support the installation and configuration of hardware and software. Perform routine system maintenance and updates. Monitor system performance and report any inconsistencies. Support network connectivity and basic network troubleshooting. Document IT procedures and guidelines. Assist with data entry and basic data management tasks. Conduct initial testing of new software applications. Provide support for IT helpdesk inquiries. Participate in team meetings and training sessions.


Skills:

Basic IT Troubleshooting: Ability to diagnose and resolve minor technical issues. Hardware and Software Installation: Knowledge of basic installations and configurations. System Maintenance: Understanding of routine system maintenance tasks. Network Basics: Familiarity with network connectivity principles. Documentation: Skills in documenting procedures and maintaining records. Data Entry: Accuracy in entering and managing data. Communication: Effective verbal and written communication skills. Problem-Solving: Basic problem-solving capabilities to assist in issue resolution. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.