Job Description

Role Summary
The Associate Director Testing will provide strategic and hands-on leadership to drive quality, efficiency, and continuous improvement across multiple product lines. This role is responsible for defining and executing end-to-end QA and testing strategies, embedding quality throughout the SDLC, and building high-performing testing teams. The ideal candidate brings deep technical expertise in modern testing practices, strong people leadership, and a product-focused mindset to ensure reliable, scalable, and high-quality software releases. Roles & Responsibilities
Define and own the end-to-end QA and Testing strategy, roadmap, and operating model across products and features
Embed quality early in the Software Development Life Cycle (SDLC) in partnership with Product, Engineering, and Architecture teams
Champion best-in-class testing practices including test automation, regression, performance, and security testing
Design, scale, and maintain robust and resilient test automation frameworks and tooling
Establish and enforce quality gates, standards, and release readiness criteria for all product releases
Oversee defect management processes, Root Cause Analysis (RCA), and corrective actions to reduce production issues
Drive adoption of new tools and technologies to improve test coverage and efficiency
Define, track, and present quality metrics and dashboards to senior leadership and stakeholders
Act as the primary point of contact for all QA-related initiatives, ensuring transparency and cross-functional alignment
Manage resource planning, utilization, and vendor partnerships
Lead, mentor, and develop QA Managers, Test Leads, and Engineers to build a high-performing testing organization
Conduct performance reviews, define KPIs, and drive long-term talent development within the Testing function
Foster a culture of ownership, continuous improvement, collaboration, and accountability Education
Bachelor's degree in Engineering, Computer Science, or a related field
Master's degree is preferred Experience
15+ years of progressive experience in Software Quality Assurance and Testing
3 5+ years of experience in senior leadership roles managing multiple teams and product portfolios
Proven experience building and scaling QA practices within a product-based IT organization
Hands-on experience supporting mobile application development and testing environments
Experience working in regulated industries (e.g., Healthcare) is a strong advantage Skills
Strong expertise in test automation frameworks and tools (Selenium with Java, Playwright, Appium)
Deep knowledge of QA methodologies including Agile, Scrum, DevOps, and CI/CD
Experience with cloud platforms (Azure preferred), microservices architecture, and API testing
Hands-on exposure to performance and load testing tools (JMeter, LoadRunner)
Working knowledge of security testing concepts and tools
Excellent leadership, stakeholder management, and communication skills
Strong analytical, problem-solving, and decision-making capabilities
Ability to thrive in fast-paced, evolving product environments
High ownership, accountability, and results-driven mindset

Skills Required